Our Story
At MARLO Salon, our journey began when two best friends, Mary and Lauren, met at Paul Mitchell the School in Chicago. Sharing a passion for the beauty industry, they envisioned a salon where they could serve their community and create a warm and inviting atmosphere for their clients. After five years of experience in renowned local salons, they finally realized their dream in 2017 by opening the doors to MARLO Salon.
Services
At MARLO Salon, we pride ourselves in offering a wide range of services tailored to meet the unique needs of each of our clients. Our experienced stylists, led by Mary and Lauren, are dedicated to providing exceptional hair care services using only the highest-quality products. Our services include:
- Cuts and Colors: From precision cuts to vibrant colors, our stylists will work with you to create a look that suits your personality and style.
- Hair Treatments: Our expertly formulated hair treatments will leave your hair soft, smooth, and nourished.
- Extensions: From clip-ins to bonded extensions, we offer a range of options to enhance your natural beauty.
- Bridal Packages: Our specialized bridal packages are designed to make your special day even more memorable.
Our Products
At MARLO Salon, we believe in using only the best products to ensure the health and beauty of your hair. Our carefully curated selection includes:
- UNITE: A luxurious hair care line featuring a range of shampoos, conditioners, and styling products for all hair types.
- VOLUSPA: Artisanal candles handcrafted in California, offering a unique sensory experience.
- MILBON: A premium line of hair care products, cruelty-free and vegan-friendly.
Booking and Cancellation Policy
Booking an appointment at MARLO Salon is easy! You can book online through our website or download the MINDBODY APP. We highly recommend calling the salon to schedule a visit for the earliest availability. Please note our 24-hour cancellation policy, and kindly notify us if you need to reschedule or cancel.
Our Promise
At MARLO Salon, we believe that your hair frames your personal beauty. We're committed to helping you find, embrace, and express your individuality, empowering you to head out into each day confidently and gracefully. Our team of experts is dedicated to providing exceptional service, ensuring that every visit to MARLO Salon is a positive and uplifting experience.
Overall Experience
The reviews mostly express satisfaction with the salon, with many customers praising the friendly and attentive staff, beautiful decor, and excellent service.
Staff Performance
Many reviewers specifically mentioned their stylists by name, including Hannah, Maeve, Emily, Lauren, and Courtney, who were all praised for their expertise, patience, and ability to deliver the desired results.
Salon Ambiance
The salon's ambiance was also widely praised, with many reviewers commenting on its beauty, layout, and overall aesthetic.
Pricing
One reviewer mentioned that they found the prices to be a bit steep, but overall, the value for the quality of service received was deemed reasonable.
Negative Experiences
However, not all reviews were positive. Some customers reported poor service, rude staff, and dissatisfaction with their hair color or cut. One reviewer had a particularly bad experience with Hannah, stating that their hair was ruined and they had to go to a different salon to fix it.
