Protecting what matters most to you, one policy at a time.
Nicole Simon Ins Agcy Inc is a State Farm Insurance Agency located in Lincoln, NE. Our mission is to provide exceptional insurance services to our customers, helping them to protect what matters most to them. Our team of experienced insurance professionals is dedicated to providing personalized insurance solutions tailored to each individual's unique needs.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Rec Vehicles insurance. Our team of experts will work with you to create a personalized insurance plan that meets your specific needs and budget. Whether you're looking for insurance to protect your home, car, business, or family, we've got you covered.
In addition to insurance products, we also offer banking, mutual funds, and annuities to help you achieve your financial goals. Our team will work with you to create a comprehensive financial plan that meets your unique needs and objectives.
Our Team
Our team is led by Nicole Simon, a licensed insurance professional with extensive experience in the industry. Our team of experts includes Julie and Glenda, who are dedicated to providing exceptional customer service and personalized insurance solutions.
Our Philosophy
At Nicole Simon Ins Agcy Inc, we believe that insurance is more than just a policy - it's about protecting what matters most to you. We're dedicated to providing exceptional customer service, personalized insurance solutions, and expert advice to help you make informed decisions about your insurance needs.
Our Office
Our office is located at 4400 S 70th Street, Suite 130, Lincoln, NE 68516-6712. We're open Monday through Thursday from 8:30am to 5:30pm, Friday from 8:30am to 5:00pm, and Saturday from 9:00am to 12:00pm. You can reach us by phone at (402) 483-4441 or by email through our website.
Overall Experience
The reviews are overwhelmingly positive, with 10 out of 11 reviewers giving 5-star ratings. The customers are extremely satisfied with the service provided by Nicole Simon's State Farm agency, praising the staff's professionalism, helpfulness, and responsiveness.
Key Strengths
- Excellent customer service: Reviewers consistently praised the agency's staff, particularly Julie, for their exceptional service, knowledge, and patience.
- Personalized attention: Many reviewers appreciated the personalized attention they received from Nicole and her team, making them feel valued and understood.
- Efficiency and professionalism: The agency's staff was commended for their efficiency, helpfulness, and professionalism in handling insurance needs and claims.
Negative Experience
- Unjustified rate increase: One reviewer expressed frustration with State Farm raising their rates without explanation, which led to a 1-star rating.
