Protecting Your Future, One Policy at a Time.
At Marc Kincaid State Farm Insurance, we pride ourselves on providing exceptional insurance services to the Chesapeake, VA area, including Portsmouth, Norfolk, Suffolk, Virginia Beach, Hampton, and Newport News. As a locally owned and operated insurance agency, we understand the unique needs and goals of families and businesses in our community.
Our Services
We offer a wide range of insurance products and services, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Pet insurance. Additionally, we provide Banking and Annuities services to our clients. Our team of experienced insurance professionals is dedicated to providing personalized service and tailored insurance solutions to meet the specific needs of each client.
Business Insurance Solutions
As a small business owner himself, Marc Kincaid understands the importance of custom, fast, and dependable service for businesses. We provide insurance quotes for commercial building insurance, commercial auto insurance, and professional liability insurance, among other business insurance solutions. Our team takes the time to get to know your business and provide quotes based on your business operations, not a one-size-fits-all policy.
Personalized Service
At Marc Kincaid State Farm Insurance, we believe that each business and family has different needs and goals. Our team excels in serving families and businesses in a way that fits them, ensuring a clear line of communication and comfortable experience. We can easily help you in person, via phone, or email.
About Marc Kincaid
Marc Kincaid, the founder and agent of Marc Kincaid State Farm Insurance, has a strong background in education, having earned a Bachelor's degree from the University of Puget Sound and a Master's degree from Central Washington University. With a passion for teaching and coaching, Marc has served as a High School Humanities Teacher and Swim Team Head Coach, leading his team to State Championships. He is also a devoted father of four children and a volunteer coach for various sports teams.
Our Mission
As a mutual insurance company, State Farm Insurance is committed to serving our customers, not shareholders' profits. We hope to earn your business by providing exceptional insurance services and personalized attention to your unique needs and goals.
Overall Experience
The majority of reviewers had a positive experience with State Farm, praising the excellent service, professionalism, and helpfulness of the staff, particularly Keshawn Ellis and Marc Kincaid.
Positive Aspects
- Friendly and personable staff, particularly Keshawn Ellis and Marc Kincaid
- Professional and helpful service
- Excellent communication and follow-up skills
- Ability to explain complex insurance policies clearly
- Willingness to help and assist with insurance needs
- Positive attitude and enthusiasm
Negative Aspects
- One reviewer had a negative experience with rude employees who laughed at customers
- Need for employee training in etiquette and customer service
