Protecting what matters most, one family at a time.
At Todd W Young Ins Agcy Inc, we are dedicated to providing top-notch insurance services to individuals, families, and businesses in Akron, OH, and surrounding areas. Our mission is to protect what matters most to our customers, and we strive to deliver exceptional customer service, personalized attention, and tailored insurance solutions to meet their unique needs.
Our Story
As a second-generation State Farm Agent, I, Todd Young, have been in the insurance industry since 1988. My team and I have over 66 years of combined experience, and we are committed to providing our customers with the highest degree of quality care. We understand that every individual and business is unique, and we take the time to listen and work diligently to implement an insurance and financial services plan that meets their specific needs.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, and Health insurance, as well as Banking services. Our team of experts will guide you through the process of selecting the right insurance coverage for you, whether you're buying your first car, moving into your dream home, or planning for retirement.
Why Choose Us
At Todd W Young Ins Agcy Inc, we pride ourselves on our personable service, competitive rates, and our commitment to protecting what matters most to our customers. We believe that every individual and business deserves personalized attention, and we strive to build long-term relationships with our customers.
What Our Customers Say
With an average rating of 4.5 out of 5 stars on Google, our customers rave about our exceptional service, quick response times, and knowledgeable staff. We are dedicated to continuing to provide top-notch service and exceeding our customers' expectations.
Overview
The reviews are mostly positive, with 16 out of 20 reviewers giving 5-star ratings. The reviewers praise the insurance agent Todd Young and his staff for their excellent customer service, responsiveness, and willingness to help with policy changes and claims.
Positive Comments
The positive comments highlight the following strengths:
- Excellent Customer Service: Reviewers praise Todd Young and his staff for their friendly, attentive, and responsive service.
- Knowledgeable and Helpful: Reviewers appreciate the staff's knowledge and willingness to explain policy options and help with claims.
- Personalized Service: Reviewers feel valued and appreciated the personalized service they received from Todd Young and his staff.
Negative Comments
The negative comments highlight the following weaknesses:
- Poor Customer Service: A few reviewers experienced poor customer service, including rudeness and unhelpfulness from the office staff.
- Difficulty with Policy Changes: Some reviewers had trouble making changes to their policies and encountered resistance from the office staff.
