Helping you protect what matters most to you
Passionate About Protecting What Matters Most
At Karla Lovewell State Farm Insurance Agency, we take pride in serving the Louisville community and beyond. We understand that your insurance needs are unique, which is why we offer a comprehensive selection of personalized plans to protect what you value most.
Our Expertise
Our experienced team is licensed in various insurance lines, including:
- Auto: Protecting you from the unexpected costs of car accidents and repairs.
- Homeowners/Condo: Peace of mind knowing your home or property is covered against hazards and unforeseen events.
- Renters: Affordable coverage for your belongings and personal possessions while renting.
- Business: Comprehensive protection for your business operations and assets.
- Life/Health: Secure your financial future and protect your loved ones in the event of unexpected loss.
- Pet/Boat: Specialized insurance solutions for your furry friends and watercraft.
Personalized Guidance and Support
We believe in building strong relationships with our clients. Our dedicated agents will work with you to:
- Understand your individual needs and goals.
- Identify potential risks and vulnerabilities.
- Tailor a customized insurance plan that perfectly fits your situation.
- Guide you through the claims process should you ever need it.
Our Commitment
At Karla Lovewell State Farm Insurance Agency, we are committed to:
- Transparency: We will clearly explain your coverage and costs.
- Accessibility: We are available to answer your questions and address your concerns.
- Responsiveness: We will promptly address your needs and handle your claims efficiently.
- Personalized service: You are not just a policy number to us. We value building strong relationships with our clients.
Get a Free Quote Today
Our team is ready to assist you and find the right coverage for your individual needs. Contact us for a free quote and discover the peace of mind that comes with knowing you're protected.
Mixed Reviews
The reviews for Karla Lovewell State Farm are mixed, with some customers having positive experiences and others having negative ones.
Customer Service
Some reviewers praised the customer service, with Anthony Stinson mentioning that Karla and her staff are "always there to help" and Mike Higdon emphasizing the personal service he received from Christy.
On the other hand, Lily Fletcher was extremely disappointed with her service, experiencing issues with incorrect billing and misinformation. Whale Phinn also had trouble getting help from a particular employee, who only communicated with him and refused to transfer him to someone else.
Professionalism
Nick Judah praised Karla and her team for being professional, responsive, and knowledgeable. However, Crystal Money and Lily Fletcher had negative experiences with professionalism, with Crystal Money accusing Karla of being unprofessional and Lily Fletcher feeling belittled by an employee.
Prices
Anthony Stinson, Nick Judah, and Darrell Rhodes III praised the prices offered by Karla Lovewell State Farm, with Anthony Stinson mentioning that they were the cheapest option. However, Crystal Money switched to Progressive after getting a cheaper quote.
Verdict
Overall, the reviews suggest that Karla Lovewell State Farm has some inconsistent customer service and professionalism. However, some customers have had positive experiences and praised the office's prices.
