Empowering Our Customers with Reliable Automotive Solutions
At Dick's Automotive Inc., we are a family-owned and operated auto repair shop dedicated to providing top-notch service to our customers in Clovis, Fresno, and surrounding areas. Our team of ASE-certified and Master-certified auto mechanics are committed to delivering the highest level of customer service and auto repair expertise. We understand the importance of building trust with our customers, and we strive to create a comfortable and welcoming environment for everyone who walks through our doors.
Our Commitment to You
Our mission is simple: we are committed to God and to family, which includes you, our valued customer. We believe in integrity, hard work, and transparency in all we do. We strive to empower our customers by providing reliable automotive solutions, staying current with the latest repair procedures through ongoing training, and working with shops across the country to ensure the highest level of expertise.
Our Services
At Dick's Automotive Inc., we offer a comprehensive range of auto repair services to get you back on the road quickly and safely. From routine maintenance such as oil changes and tune-ups to more complex repairs like transmission replacements and engine overhauls, our team of expert technicians is equipped to handle it all. We also provide specialized services like smog testing, brake repair, and fleet services to cater to the diverse needs of our customers.
Why Choose Dick's Automotive Inc.?
So, what sets us apart from other auto repair shops in Clovis? For starters, our commitment to transparency and integrity means you can trust us to provide you with honest and accurate diagnoses and estimates for your vehicle's repairs. Our state-of-the-art facilities and equipment ensure that we can diagnose and repair your vehicle efficiently and effectively. And, with our nationwide 36-month/36,000-mile warranty, you can drive away with confidence knowing that your vehicle is protected.
What Our Clients Say
But don't just take our word for it! Our customers rave about our exceptional service, expert technicians, and commitment to transparency. From routine maintenance to complex repairs, we pride ourselves on delivering outstanding results that exceed our customers' expectations.
Overview of Reviews
The reviews are overwhelmingly positive, with the majority of customers praising the shop's professionalism, honesty, and quality of service.
Positive Aspects
- Trust and Honesty: Many customers praised the shop's honesty and trustworthiness, citing their fair prices and transparency about needed repairs.
- Professionalism and Quality of Service: Reviewers praised the shop's professionalism, efficiency, and quality of service, with many mentioning the helpful and kind staff.
- Communication: Several customers appreciated the shop's clear communication, including keeping them informed about needed repairs and providing estimates.
- Responsiveness: Reviewers appreciated the shop's responsiveness to their concerns and prompt service.
Negative Aspects
- Rude Owner: One reviewer had a negative experience with the owner, citing rudeness and unprofessionalism.
- Cost Overruns: Another reviewer was upset about a significant cost overrun, feeling that they were not adequately informed about the increased cost.
