Giving You a Reason To Smile
Here at Hugo Plumbing Company, Inc., we're a family-owned plumbing business serving the Memphis community with over 55 years of experience. Our master and journeyman-trained professionals are dedicated to delivering ultimate customer satisfaction to clients needing water line, plumbing, and gas line repair. We're licensed, bonded, and insured in the state of Tennessee, and we approach each job as if we're working on our own home.
Our Services
At Hugo Plumbing Company, Inc., we offer a wide range of services to meet the needs of our customers. Our team handles toilets, water heaters, gas lines, water lines, sewer and drain unclogging, and light commercial plumbing repairs. We're excited to offer the Grav-Flow system, a new way of thinking about hot water distribution that's easily installed during new construction or retrofitted into existing homes. We've installed hundreds of these systems throughout the Greater Memphis area, and each of our clients raves about the system's efficiency and comfort.
Our Commitment to Customer Satisfaction
We value your time and offer competitive prices while servicing your plumbing needs. Our commitment to customer satisfaction means we take immense pride in a job well done. You can trust us to repair the leak, unclog the drain, and install a more efficient hot water system because we approach each job as if we're working on our own home.
Our Parts Store
In addition to our services, Hugo Plumbing Parts is open to the public for over-the-counter sales. We use and sell plumbing fixtures and parts from trusted manufacturers like A.O. Smith, American Standard, Delta, Kohler, Mansfield, Moen, and many more.
Why Choose Us
At Hugo Plumbing Company, Inc., we're dedicated to delivering superior customer service to residents of Memphis, TN, and the surrounding areas. Whether you need a washer for that old dripping faucet or a toilet repair, our team is dedicated to your complete satisfaction. We're locally owned, and we've built our reputation on our ability to determine what our customers need and deliver a satisfactory solution to their problem quickly.
Excellent Customer Service and Quality Work
The company has received consistent 5-star reviews from satisfied customers, praising their exceptional service, professionalism, and high-quality work.
Knowledgeable and Helpful Staff
Customers have praised the staff for their knowledge and helpfulness, from diagnosing problems to finding the right parts and providing solutions. The staff has been described as "very nice, " "professional, " and "respectful."
Timely and Efficient Service
Reviewers have highlighted the company's prompt response, timely service, and efficiency in completing tasks. Many have appreciated the quick turnaround, same-day service, and attention to detail.
Fair Pricing and Honest Estimates
Customers have praised the company for their fair pricing, honest estimates, and transparency in their billing. Some have even compared their prices favorably to larger chain stores.
Family-Owned Business
Many reviewers have appreciated the company's family-owned status, citing their personal touch, local roots, and commitment to excellence.
