Your satisfaction is more than our goal - it's what drives us.
At Longstreet Autobody, we take pride in being one of the oldest and most reputable auto body shops in the Greater Cleveland area. With over 70 years of experience, we have built a reputation for providing exceptional customer service, vehicle repair, and restoration. Our team of experienced estimators and technicians is dedicated to delivering the highest quality workmanship, using only the finest materials and OEM parts.
Our Services
At Longstreet Autobody, we offer a wide range of services to meet all your vehicle needs. From collision repair to auto body and trim repair, windshield repair to auto glass repair, and paint repair to paint-less dent repair, we have the expertise and resources to take care of all your automotive needs. We also offer fender and bumper replacement, auto detailing, and fleet work services.
Collision Repair
Our state-of-the-art facility is equipped to handle all types of collision repair, from minor dings and dents to major accidents. Our experienced technicians will work with you to ensure that your vehicle is repaired to the highest standards, using only OEM parts and materials.
Auto Body and Trim Repair
From minor scratches and dings to major bodywork, our experienced technicians have the skills and expertise to repair and restore your vehicle's body and trim. We use the finest materials and guarantee our work to ensure your satisfaction.
Windshield Repair
Our technicians are trained in the latest windshield repair techniques to repair and restore your windshield to its original condition.
Auto Glass Repair
From windshield wipers to side windows, we offer expert repair and replacement of all types of auto glass.
Automotive Detailing
Our detailing services include washing, waxing, polishing, and buffing to leave your vehicle looking like new.
Fleet Work
We understand the importance of keeping your fleet vehicles in top condition. Our experienced technicians and service experts are dedicated to providing you with the highest quality fleet work services.
Insurance Work
We work closely with all major insurance companies to provide you with a hassle-free claims process. Our experienced estimators will work with you and your insurance company to ensure that your claim is processed smoothly and efficiently.
Our Philosophy
At Longstreet Autobody, our philosophy is simple: to provide exceptional customer service, vehicle repair, and restoration while building long-lasting relationships with our customers. We strive to exceed your expectations and ensure that you leave our shop satisfied with the services we provided.
What Our Customers Say
We take pride in our reputation for excellent customer service and quality workmanship. Our customers rave about our professionalism, efficiency, and commitment to quality.
Reviews Summary
Poor Customer Experience
The majority of the negative reviews highlight the poor customer experience at Longstreet Body Shop. The owners are accused of stealing from customers and not repairing cars properly. The reviewers experienced numerous delays, poor excuses, and a lack of priority given to their cars. The workmanship was also subpar, with issues such as a missing sensor and non-functional brake lights.
Unprofessional Behavior
One reviewer had a particularly bad experience with the owner, Joe, who became belligerent and dishonest when confronted about the issues with the car. This unprofessional behavior is a major red flag for potential customers.
Positive Experiences
On the other hand, some reviewers had a great experience at Longstreet Body Shop. They praised the shop for their excellent work, especially in bodywork and painting. The staff were friendly, and the facilities were clean. One reviewer even had a lost item returned to them, demonstrating the shop's honesty and trustworthiness.
