Get your life flowing smoothly with Alto Sewer Service
At Alto Sewer Service, we pride ourselves on being the go-to experts for all your drain cleaning and sewer needs. With over 50 years of experience under our belt, we have built a reputation for providing fast, friendly, and professional service to our clients. Our team of skilled technicians has the expertise to handle any clogged plumbing issue, no matter how complex. We take pride in our work and stand behind our service, offering competitive warranties and guaranteeing your satisfaction.
Our Services
We offer a wide range of services to residential, commercial, and industrial clients. From unclogging kitchen sinks, bathroom drains, and toilets to septic maintenance, pumping, and water jetting, we have got you covered. Our state-of-the-art equipment and techniques ensure that we can handle even the toughest clogs and blockages. Whether you need emergency services or preventative maintenance, we are always here to help.
Our History
Alto Sewer Service was established in 1965 by Dwight G. Hemby and his wife, Janice, with the goal of providing professional work at fair and reasonable prices. Since 2007, our current owner, Mike Bland, has expanded our services to include water jetting, video inspections, pipe locating, pumping, steam thawing, and septic maintenance. With years of experience and a team of skilled technicians, we have the expertise to handle all of your clogged plumbing needs.
Our Commitment
At Alto Sewer Service, we are committed to providing exceptional service to our clients. We understand the importance of prompt and efficient service, which is why we offer 24-hour emergency services, seven days a week. We also offer free estimates on our work to help you save time and money. Our team is dedicated to providing top-notch service, and we stand behind our work with competitive warranties and your satisfaction guaranteed.
Helpfulness and Knowledgeable Technicians
Dylan, one of the Alto technicians, was praised by Dario Isaza for being very helpful and knowledgeable. The other technicians, including Mike, Rick, and the unnamed technician, were also commended for their expertise, honesty, and professionalism. They were able to diagnose and fix the issues with the customers' drains.
Communication Issues and Service Quality
However, there were some issues with communication and service quality. Veronica Jacobsen had a negative experience with Alto, including a technician who refused to leave until his supervisor was on the phone, and another technician who threatened and harassed her. Jamie Bland, on the other hand, had a smooth and hassle-free experience with Alto.
Pricing and Unsatisfactory Service
Mariea Tyler had a disappointing experience with Alto due to the high pricing and unsatisfactory service. She was charged over $800 for a job that another company was able to complete for $198. Rachel Langehough, on the other hand, praised Rick's pricing and professionalism.
Conclusion
The reviews for Alto Sewer Service are mixed, with some customers singing their praises while others had negative experiences. While some technicians were knowledgeable and helpful, others were not. The company's pricing and communication style also came under scrutiny.
