Flooring Solutions That Meet Every Budget and Need
At Spring Carpets, we are a family-owned and operated business that has been serving the Greater Houston Area for over four decades. As one of the largest manufacturer's direct outlets, we specialize in providing a wide range of flooring solutions to meet every customer's need. Our showroom in Spring, TX, is stocked with an extensive selection of carpets, hardwood, laminate, luxury vinyl, and waterproof flooring from some of the biggest brands in the industry.
Our Story
Our journey began with a simple goal: to provide high-quality flooring solutions to the people of Houston. Over the years, we have grown to become a trusted name in the flooring industry, known for our commitment to excellence, professionalism, and customer satisfaction. We take pride in our long history of serving the community and strive to continue providing exceptional service to our customers.
Our Services
At Spring Carpets, we offer a comprehensive range of services designed to make your flooring experience seamless and hassle-free. Our services include:
- In-Home Estimates: Our experts will come to your home and provide you with a free, no-obligation estimate for your flooring project.
- Custom Built Rugs: Our skilled craftsmen can create custom rugs to fit your unique needs and preferences.
- Professional Flooring Installation: Our team of experienced installers will handle your flooring installation with precision and care.
Why Choose Us
At Spring Carpets, we are dedicated to providing our customers with an exceptional flooring experience. Here are just a few reasons why you should choose us:
- Largest In-Stock Gallery: We have the largest in-stock gallery in the area, ensuring that you have access to a vast selection of flooring options.
- Competitive Pricing: We offer competitive pricing on all our flooring products, ensuring that you get the best value for your money.
- Expert Knowledge: Our knowledgeable staff is always available to answer your questions and provide guidance on selecting the perfect flooring for your needs.
Our Commitment
At Spring Carpets, we are committed to providing our customers with an exceptional flooring experience. We strive to exceed your expectations by providing high-quality products, exceptional service, and unparalleled expertise. We look forward to serving you and helping you find the perfect flooring for your home.
Overall Experience
The overall experience with Spring Carpets is overwhelmingly positive, with most customers praising the company's customer service, product quality, and professionalism.
Customer Service
Customers rave about the exceptional customer service provided by Spring Carpets. They appreciate the sales staff's product knowledge, guidance, and patience. The company's willingness to listen to customer concerns and resolve issues promptly is particularly notable.
Product Quality
Customers are extremely satisfied with the quality of the products offered by Spring Carpets, including laminate, carpet, and vinyl flooring. They appreciate the variety of options available and the ability to see samples in the showroom.
Installation
The installation process is often praised for being efficient, professional, and minimally invasive. Customers appreciate the installers' attention to detail and ability to answer questions.
Negatives
Some customers experienced issues with communication, citing a lack of follow-up and poor communication from the sales staff and installation team. A few customers also reported being charged for hidden fees or experiencing difficulties with the sales process.
