If you can envision it, we can build it
At Kike Trevino State Farm, we are dedicated to providing top-notch insurance services to our customers in Laredo, TX, and surrounding areas. As a State Farm Insurance Agent, I am proud to protect our community, having opened our doors in August of 2012. Our team has over 50 years of combined industry experience, and we have qualified for several State Farm awards over the years.
Our Mission
Our mission is to provide personalized insurance solutions to our customers, helping them prepare for life's unexpected events. We strive to offer the highest level of customer service, ensuring that our clients feel confident and protected. Our team is committed to helping our customers achieve their financial goals, providing them with the knowledge and tools they need to make informed decisions.
Our Services
We offer a wide range of insurance products, including auto, homeowners, condo, renters, personal articles, business, life, health, and recreational vehicles. Our team is well-equipped to handle all your insurance needs, providing you with personalized quotes, policy management, and claims assistance. We also offer financial services, such as mutual funds, to help our customers achieve their long-term financial goals.
Our Expertise
As a State Farm Insurance Agent, I have extensive experience in the industry, having worked as a State Farm Catastrophe Adjuster before opening my own agency. This experience has equipped me with the knowledge and skills to assist our customers with their insurance needs. Our team is dedicated to staying up-to-date with the latest industry developments, ensuring that our customers receive the best possible service.
Community Involvement
As a local resident, I am committed to giving back to our community. I enjoy spending my spare time hunting, golfing, and participating in outdoor activities. I also coach my children's basketball teams at United Day and support our local sports teams, such as Nixon High School and the Cowboys.
Call to Action
Don't wait any longer to protect yourself and your loved ones. Contact us today to schedule a consultation and let us help you find the right insurance solutions for your unique needs.
Overall Experience
The majority of reviewers had a positive experience with this State Farm location, praising the friendly and knowledgeable staff, particularly Rudelle, Jonathan Salas, and Justin Rodriguez. Many reviewers appreciated the helpfulness of the staff in explaining insurance policies and providing excellent customer service.
Positive Comments
- Staff is friendly, knowledgeable, and helpful
- Excellent customer service
- Staff goes above and beyond to find the best insurance options
- Highly recommend this State Farm location
Negative Comments
- Issues with refunds and payments
- Poor customer service from some representatives
- Feeling misled or taken advantage of
- Long wait times for refunds
Staff Performance
- Rudelle, Jonathan Salas, and Justin Rodriguez were praised for their excellent service
- Some representatives were criticized for poor customer service
Refund and Payment Issues
- Some reviewers experienced issues with refunds and payments, including long wait times and disagreements over payment amounts
