Your Safe Ride, Our Priority
Experienced and Certified Technicians
AZ Glass Pros is a trusted name in the Phoenix, Arizona area for all your vehicle glass needs. Our team of certified technicians by the National Glass Association (NGA) has extensive experience in windshield repair, replacement, and other glass services for both private and commercial vehicles. We pride ourselves on providing high-quality repairs and outstanding customer service.
Expert Service and Solutions
We understand the importance of safe and clear visibility on the road. That's why we offer:
- Windshield Repair: We utilize reliable methods to fill and treat windshield chips, restoring your clear vision and ensuring safety.
- Windshield Replacement: In cases of cracked windshields, we offer seamless replacements with high-quality replacement glass, always adhering to industry standards.
- Additional Services: We also handle other glass repairs and replacements, including side and back windows, sunroofs, and more.
Convenience and Transparency
At AZ Glass Pros, your convenience is our top priority. We offer:
- Free Mobile Service: We come to you, whether at home or work, for your ultimate convenience.
- Upfront Pricing: We provide accurate estimates before any work begins, ensuring transparency and peace of mind.
- Direct Insurance Billing: We work directly with all major insurance providers, so you can rest assured your insurance covers the cost of your repair or replacement.
Quality Assurance and Customer Satisfaction
Our commitment to quality is evident in:
- Lifetime Warranty: We offer a comprehensive lifetime warranty on all our repairs and replacements, covering air leaks, mouldings, and manufacturer defects.
- Reliable Materials: We use only high-quality materials that meet industry standards for durability and safety.
- Customer Satisfaction: We prioritize your satisfaction and are committed to providing exceptional customer service every step of the way.
Choose AZ Glass Pros for
- Expert repairs and replacements
- Convenient and reliable service
- Transparent pricing and communication
- Unwavering commitment to customer satisfaction
- Comprehensive lifetime warranty
Overall Experience
The reviews highlight a mix of positive and negative experiences with the company. While some customers were extremely satisfied with the service, others were disappointed with the quality of work and customer service.
Quality of Work
Some customers experienced poor quality of work, including rushed and third-rate jobs, leaving broken glass in the door panel, and scratch marks on the car's surface. This has led to additional costs and inconvenience for the customers.
Customer Service
The company's customer service has been praised by some customers, who appreciated the prompt and helpful responses. However, others faced rudeness and unprofessionalism from the technicians, which was unacceptable.
Pricing
The pricing of the service has been mentioned as both a positive and negative aspect. While some customers found it to be relatively cheap, others felt that the low price came at the cost of poor quality work.
Recommendations
Based on the reviews, it seems that the company has both loyal customers who highly recommend their services and dissatisfied customers who would not recommend them to others.
