At Landmark Auto Group, we pride ourselves on providing top-notch auto repair services to the Alexandria community. Our mission is to offer expert auto repairs at an affordable price, ensuring that our customers receive the best value for their hard-earned money. With a team of certified mechanics and highly skilled auto repair specialists, we provide the best in auto repair services for domestic and import automobiles of all makes and models.
Our Story
We understand that your time is money, which is why we strive to complete most truck or car maintenance services while you wait. Many repairs, such as AC repair, brakes, and transmission repairs, will be performed the same day. Whether it's a straightforward or complicated repair, our mechanics will get your auto repairs done quickly and get you back on the road right away.
Our Services
We offer a wide range of auto repair services, including cooling and brake services, AC repair, alignment, Asian vehicle repair, brakes, car and truck care, electrical services, electronic services, engine and transmission, engine maintenance, and European and import vehicle repair. We also provide maintenance services, such as oil changes, wheel and tire services, and engine maintenance.
Our Commitment
At Landmark Auto Group, we stand behind all of our work with a guarantee you can count on. We provide you with an easy-to-understand estimate before beginning any services, and we're happy to discuss options to keep auto repair costs low or upgrades to keep your car in top shape.
Our Expertise
Our certified mechanics and highly skilled auto repair specialists have years of experience in providing expert auto repair services to the Alexandria community. We have a passion for what we do, and we take pride in our work, ensuring that every customer leaves our shop satisfied with the service they received.
Unprofessionalism and Trust Issues
Some customers had poor experiences with the shop, citing unprofessional behavior, condescension, and a lack of trust. One reviewer felt disrespected and judged during an oil change, while another was upset about extra work being done without permission, leading to unexpected charges.
Positive Experiences
On the other hand, many customers reported excellent experiences with the shop, praising the staff for their kindness, professionalism, and honesty. Several reviewers appreciated the quick and efficient service, fair prices, and trustworthy mechanics. Some customers also mentioned the shop's willingness to accommodate their needs, even on short notice.
Honesty and Transparency
Many reviewers praised the shop for its honesty and transparency. Several customers appreciated the shop's willingness to explain the repair process and provide detailed estimates, making them feel informed and in control.
Quick and Efficient Service
Several reviewers praised the shop's quick and efficient service, with many mentioning same-day or next-day appointments and quick turnaround times.
