Trust us to get you back on the road in no time!
At Erin and Bill's Automotive & Transport Inc., we pride ourselves on being a one-stop-shop for all your automotive needs. With over 20 years of experience, our family-owned and operated business has been providing exceptional car repair, transportation, and storage services to the residents of Buffalo, NY, and the surrounding areas.
Our History
Founded in 1997, our business started as a humble auto repair shop, but our commitment to excellence and dedication to our customers soon led to the expansion of our services to include automobile transportation and storage. Today, we own five tractor-trailers for out-of-state transports and five flatbed tow trucks for local service, making us the go-to solution for all your automotive needs.
Our Services
We offer a wide range of services, including car repair, automobile transportation, and vehicle storage. Our NAPA Autocare Center has six bays, allowing us to serve multiple customers at once. Our knowledgeable team of technicians is committed to providing same-day repairs for most cases, ensuring that you get back on the road as soon as possible. Our car repair services include brake repairs, oil changes, new tires, computerized alignments, and more.
If you're in need of automobile transportation, we provide local towing services for the Buffalo, NY area, as well as long-distance transportation to all 48 contiguous states. Our vehicle storage facilities are fully secured, and we offer both indoor and outdoor storage options for your convenience.
Our Commitment
At Erin and Bill's Automotive & Transport Inc., we strive to provide the highest quality service, and our commitment to excellence is unmatched. We are an AAA-approved auto repair facility, and our technicians are constantly updating their certifications to better serve you. We understand that your vehicle is a significant investment, and you should always feel confident that it's in good hands.
Contact Us
Whether you need car repair, transportation, or storage, we invite you to experience the Erin and Bill's Automotive & Transport Inc. difference. Contact us today to schedule an appointment or request a quote. We look forward to serving you!
Terrible Experiences with Unreliable Service
Some customers have reported extremely bad experiences with the company, citing careless and wreckless drivers, unprofessional behavior, and poor communication. One reviewer claimed that the company's negligence led to the theft of their car, and they were left without a car and without a refund. Another reviewer was left stranded without their car for 10 days, with no communication from the company.
Negative Reviews of the Company
The company has received criticism for their poor customer service, with some reviewers stating that the owner was nasty and unhelpful when they asked for a discount. One reviewer reported that the company's dispatcher, Kim, never called them back with updates on their car shipment, leaving them in the dark.
Positive Reviews of the Company
On the other hand, many reviewers have had excellent experiences with the company, citing their professionalism, dependability, and friendly service. Some reviewers praised the company's mechanics, stating that they were honest and knowledgeable. Several reviewers reported having positive interactions with the company's staff, particularly Kim, who was described as polite, courteous, and helpful.
Reviews of the Company's Services
Several reviewers reported having positive experiences with the company's transportation services, stating that their cars were delivered safely and on time. One reviewer reported that the company's driver kept them updated on the status of their car shipment, and another reviewer stated that the company's office staff was polite and efficient.
