At Mercedes Dominican Hair Salon, our ultimate goal is to provide you with exactly the experience you deserve. From the moment you walk in, you will feel welcomed by our friendly team who is passionate about providing the best experience possible. Our promise is to maintain a clean, warm, and relaxing atmosphere for all your beauty needs.
Our Story
In 2023, Mercedes Dominican Hair Salon achieved a remarkable milestone by winning the Best of Georgia Award. This accolade, celebrated annually, is more than just a trophy on the shelf; it's a recognition of the salon's dedication to exceptional service and the trust and support of its clientele.
Our Services
Mercedes Dominican Hair Salon offers a complete line of beauty services in Marietta. Our style specialists are highly trained and have extensive experience with the latest beauty trends. We strive to bring you modern concepts and twists on the classics by paying close attention to current trends and techniques. Whether you want your regular treatment or to try something new, they will guide you to choosing a look that best suits you.
We offer a wide range of services, including hair cuts, hair color services, permanents and straighteners, styles, and hair treatments. Our skilled stylists are ready to help you achieve the look you desire, from a simple touch-up to a dramatic change. We use top-of-the-line products for all of our services, and you can also find a wide range of quality products available for purchase in our salon.
Our Commitment
At Mercedes Dominican Hair Salon, we are committed to providing exceptional service and unparalleled expertise. Our team is dedicated to making you look and feel your best, and we strive to exceed your expectations with every visit.
Overall Experience
The reviews are mixed, with some customers having a great experience at the salon, while others had negative experiences.
Positive Experiences
Many customers praised the salon for its cleanliness, professionalism, and punctuality. Some customers mentioned that the stylists were knowledgeable about different hair textures and provided excellent service. The salon's ability to tame bi-racial hair, provide healthy hair treatments, and offer reasonable prices were also highlighted as positives.
Negative Experiences
On the other hand, some customers had negative experiences, including poor treatment of their hair, burns from hot tools, and lack of heat protectant use. Some customers were also unhappy with the results of their hair treatments, citing damaged or broken hair. Additionally, some customers were frustrated with the salon's policy of not accepting walk-ins and requiring an app download for booking.
Specific Issues
Some specific issues mentioned in the reviews include:
- Hair damage: Several customers reported hair damage, including burns, straightening of curly hair, and breakage.
- Poor treatment: Some customers felt that the stylists did not take proper care of their hair, leading to damage or unsatisfactory results.
- Communication issues: A few customers mentioned that the stylists did not listen to their requests or did not communicate effectively.