Elevate your radiance with us.
At Plaza Animal Clinic, we're dedicated to providing compassionate veterinary care to the pets of Kansas City and beyond. Our team of experienced veterinarians, led by Dr. Brad Twigg, are committed to delivering top-notch care to your furry friends. As a full-service animal hospital, we offer everything from standard wellness care to emergency services, ensuring your pet receives the best possible care.
Our Services
We understand that every pet is unique, and that's why we offer a range of services tailored to meet their individual needs. From vaccinations and dental care to surgical services and grooming, we're equipped to handle it all. Our state-of-the-art diagnostics department allows us to quickly diagnose and treat your pet when they're not feeling their best. Plus, our online store and grooming services make it easy to keep your pet happy and healthy.
Our Mission
At Plaza Animal Clinic, our mission is to provide exceptional and compassionate care to every pet that walks through our doors. We believe in educating our clients on how to keep their pets healthy year-round, with good nutrition and exercise. We stay up-to-date on the latest advances in veterinary technology and remember that all animals and pets need to be treated with loving care in every check-up, procedure, or surgery.
Our Team
Meet our team of dedicated veterinarians and staff who are passionate about providing top-notch care to your pets. From Dr. Brad Twigg to Dr. Leanna Carpenter, Dr. Kara Forsee, Dr. Kristin Wuellner, and Dr. Jodie Hayes, our team is committed to delivering compassionate care to every pet that walks through our doors.
How to Reach Us
We're here to help! Contact us today to schedule an appointment or learn more about our services. You can reach us by phone at 816-931-6636 or email us at info@plazaanimalclinic.com. We're located at 5002 Main St, Kansas City, MO 64112. We look forward to meeting you and your furry friend soon!
Price and Billing Concerns
Some reviewers have expressed concerns about the clinic's pricing and billing practices. Elise Dryer, who gave a 1-star rating, claims that the clinic is overcharging for services and medications, citing a specific example of a tube of laxatone costing $40 when it can be found elsewhere for $14.99 or less. She also mentions that the clinic pushed for additional services, such as deworming, despite her cats being strictly indoors.
Customer Service and Communication
Several reviewers have praised the clinic's customer service and communication. Many have noted that the staff is friendly, compassionate, and knowledgeable. However, some have also expressed frustration with the clinic's response to concerns and requests. Christian Toquica, who gave a 1-star rating, claims that the clinic was unhelpful and uncaring when his pet was in palliative care, and that they refused to provide medication refills.
Quality of Care
Most reviewers have praised the clinic's quality of care, with many noting that the veterinarians and staff are knowledgeable, compassionate, and caring. Some have also praised the clinic's state-of-the-art facilities and equipment. However, a few reviewers have expressed concerns about the clinic's approach to care, citing examples of overcharging and pushing for unnecessary services.
Staff and Veterinarians
Many reviewers have praised individual veterinarians and staff members, including Dr. Brad Twigg, Dr. Carpenter, and others. These reviewers have noted that the staff is friendly, caring, and knowledgeable, and that they went above and beyond to help their pets.
