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At Duckett Plumbing, we are dedicated to providing exceptional plumbing services that cater to the unique needs of our clients. With years of experience under our belt, we have established ourselves as a leading plumbing company in Greenville, SC. Our team of licensed plumbers is committed to delivering top-notch services that exceed our clients' expectations.
Our Services
Our comprehensive range of services includes water heater installation, repair, and maintenance, drain cleaning, pipe repair, slab leak detection, garbage disposal repair, and septic tank pumping, among others. Whether you need new plumbing equipment installed or existing plumbing systems repaired, we have got you covered. Our emergency plumbing services are available 24 hours a day, 7 days a week, to ensure that you receive prompt assistance whenever you need it.
Our Approach
At Duckett Plumbing, we believe in providing competitive pricing without compromising on quality. We guarantee 100% customer satisfaction, and our licensed plumbers are fully equipped to meet your diverse plumbing needs. We take pride in our reliable and friendly service that customers can trust. Our team is always available to explain how to maintain your plumbing system and prevent future problems.
Our Mission and Vision
Our mission is to provide high-quality plumbing services that meet and exceed our clients' expectations. We strive to maintain high professional standards, encourage innovation, and demonstrate accountability to our customers and the community we serve. Our vision is to be a leading provider of complete facility solutions, and we measure our success by our growth and customer retention.
Why Choose Us?
We stand out from the competition due to our exceptional services, competitive pricing, and commitment to customer satisfaction. Our friendly and knowledgeable team is always available to assist you with any plumbing issue, no matter how big or small. We offer flexible pricing options, and our clients approve the price before we start the job. With Duckett Plumbing, you can expect exceptional service, guaranteed workmanship, and reliable solutions tailored to your specific needs.
Exceptional Customer Service and Professionalism
The majority of customers have praised Duckett Plumbing for their exceptional customer service, professionalism, and timely responses to emergencies. Many reviewers have appreciated the company's ability to respond quickly, often within hours, to urgent plumbing issues. The technicians were commended for their kindness, courtesy, and thorough explanations of the work required.
High-Quality Workmanship and Attention to Detail
Customers have been impressed with the quality of work performed by Duckett Plumbing's technicians. The company's attention to detail and commitment to getting the job done correctly have earned them high praise. Many reviewers have mentioned the cleanliness and organization of the technicians, leaving the work area spotless after completing the job.
Reasonable Pricing and Value
While a few customers have expressed concerns about pricing, the majority have found the costs to be reasonable and justifiable given the quality of work and service provided.
Communication and Scheduling
Duckett Plumbing has been praised for its efficient communication and scheduling processes. Customers have appreciated the company's ability to accommodate their scheduling needs, often working around their busy schedules.
Areas for Improvement
A few customers have expressed concerns about pricing, and one reviewer mentioned a negative experience with an employee's behavior. Additionally, some customers have experienced delays or issues with follow-up work.
