Passionate about Providing Exceptional Auto Care in Phoenix
Bell Road Automotive stands out as a trusted partner for all your automotive needs in the Phoenix area. We're a local, family-operated business driven by honesty, integrity, and a genuine desire to deliver exceptional customer service.
What Sets Us Apart?
When you choose Bell Road Automotive, you experience:
- Expert ASE Certified Technicians: Our technicians are certified by the prestigious ASE program, assuring you of their knowledge and skill in handling all makes and models of vehicles.
- Honest & Transparent Communication: We believe in open and honest communication, providing you with straightforward explanations and estimates before any work begins.
- Wide Range of Services: From routine maintenance to complex repairs, we handle everything from factory recommendations to check engine light diagnostics, AC repair, timing belts, suspension work, engine repair, brakes, and more.
- Exceptional Customer Care: We treat each customer like family, offering a welcoming and comfortable environment alongside personalized attention and a listening ear.
General Repairs & Maintenance
- Oil changes and lubrication
- Check engine light diagnostics
- Tire rotations and balancing
- Suspension repair and maintenance
- Battery testing and replacement
Advanced Services
- Engine repair and replacement
- Transmission repair and replacement
- Transmission fluid exchange
- AC repair and recharge
- Electrical repair and diagnostics
Specialty Programs
- Participation in the AZDEQ Voluntary Vehicle Repair Program (VVRP)
- Partnerships with organizations like HALO for financing options
Client Testimonials
"I appreciate the honesty and integrity of the owners. Their transparency is why I keep coming back." - Lillian Swaim
"The technicians are skilled and did a fantastic job on my vehicle. I highly recommend them!" - Corey G
Experience Exceptional Auto Care Today!
Don't hesitate to contact Bell Road Automotive for reliable, trustworthy auto care in Phoenix. Schedule an appointment online or simply drop by our shop for a personalized consultation. We look forward to exceeding your expectations and becoming your trusted partner in vehicle maintenance and repairs.
Experience
Bell Road Auto has received numerous positive reviews from satisfied customers. Reviewers have praised the shop's exceptional customer service, knowledgeable mechanics, and honest business practices. Many have mentioned that they have been with the shop for a long time and will continue to return due to their positive experiences.
Customers have appreciated the shop's willingness to go the extra mile to diagnose and fix complex issues. The owners have been commended for their hands-on approach, taking the time to personally test drive vehicles and work with customers to find the most cost-effective solutions.
Quality of Work
The reviewers have consistently praised the shop's high-quality work and attention to detail. Several have mentioned that the shop has saved them money in the long run by identifying and fixing issues that other shops had overlooked.
Communication
Customers have appreciated the shop's clear communication and transparency throughout the repair process. Reviewers have mentioned that the staff is friendly, patient, and willing to answer questions and explain repair procedures in a way that is easy to understand.
Issues with one employee
One reviewer reported a negative experience with the shop's service writer, Andy, saying that he was often drunk on the job and drove customer cars drunk.
