Your Pet's Health is Our Top Priority
At Michigan Street Animal Hospital, we understand that your pets are an integral part of your family, and that's why we're dedicated to providing them with the highest quality veterinary care possible. Our team of experienced and licensed veterinarians, led by Dr. Oflat Mansour, is committed to delivering exceptional medical, surgical, and dental care to small animals. Our state-of-the-art facility is equipped with the latest technology, allowing us to diagnose and treat a wide range of conditions, from routine vaccinations to complex surgical procedures.
Our Story
The Michigan Street Animal Hospital first opened its doors in 1986, and since then, we've been proudly serving the Central Florida community. Our doctors, Dr. Mansour and Dr. Trusley, have a deep passion for veterinary medicine and are dedicated to providing compassionate care to all animals. We believe that every pet deserves to be treated like family, and that's why we strive to make every experience at our hospital as comfortable and stress-free as possible.
Our Services
Our full-service animal hospital offers a comprehensive range of services, including small animal diagnostics, pet vaccinations, pet dentistry services, pet spay or neuter services, and more. We're committed to staying up-to-date with the latest advancements in veterinary medicine, ensuring that your pets receive the best possible care.
Our Team
At Michigan Street Animal Hospital, we're proud of our team of dedicated and experienced veterinarians, veterinary assistants, and hospital managers. Our team is led by Dr. Oflat Mansour, who has been serving Orlando for over 30 years. Dr. Heather Trusley, our associate veterinarian, joined our team in 2016 and brings a wealth of knowledge and experience to our hospital. Our hospital manager, Tina, has been with us since 1987, and our veterinary assistants, Jen, Rebecca, Michaela, Anjlie, and Becca, are all passionate about providing exceptional care to our patients.
Why Choose Us
At Michigan Street Animal Hospital, we're dedicated to providing exceptional veterinary care at an affordable price. We understand that every pet is unique, and that's why we take the time to get to know you and your pet, tailoring our care to meet their individual needs. Our hospital is equipped with the latest technology, and our team is committed to staying up-to-date with the latest advancements in veterinary medicine.
Staff and Communication
Some reviewers had issues with the staff and communication at the clinic. One reviewer mentioned that the staff is "nice, but uninformed" and that they don't take notes or communicate with each other. Another reviewer had a similar experience, mentioning that the vet didn't know what was going on with their pet despite previous visits.
Appointments and Walk-ins
Some reviewers had issues with the clinic's appointment policy. One reviewer mentioned that they don't take walk-ins unless you're an existing customer, and even then, you need an appointment. Another reviewer had a similar experience, saying that they were told they needed an appointment, but then the staff seemed unclear about their policy.
Care and Treatment
Some reviewers had negative experiences with the care and treatment their pets received. One reviewer mentioned that their dog was not properly treated for a bone stuck in its mouth, and they were charged $200 without a refund. Another reviewer mentioned that their dog was not properly diagnosed and treated for a wound, and they had to take their dog to another clinic to get proper treatment.
Positive Experiences
On the other hand, many reviewers had very positive experiences with the clinic. They praised the staff for being friendly, knowledgeable, and caring. One reviewer mentioned that Dr. Trusley was able to diagnose and treat their cat's digestive issues in one visit, whereas another vet had been unable to do so. Many reviewers mentioned that the staff is gentle and patient with pets, and that they take the time to explain things and answer questions.
Overall Experience
Overall, some reviewers had negative experiences with the clinic, citing issues with communication, appointments, and care. However, many reviewers had very positive experiences, praising the staff and care provided.
