At Schafer's Auto Center, we are a family-owned and operated business that has been serving the Philadelphia area since 1954. Our team of ASE certified technicians is trained and ready to handle any auto repair or maintenance service you require for your car or light truck. Our number one goal is to provide you with honest and efficient service to resolve your auto issues - keeping your car running smoothly.
Our Services
We offer a wide range of services, including air conditioning, alignments, battery testing and replacement, brake service and repair, check engine light diagnosis, exhaust and muffler repair, fleet service and repair, oil change and lube, PA state inspection, powertrain repair, suspension and steering systems repair, tire repair and replacement, and financing options. Our technicians work diligently to stay ahead of the ever-changing automotive repair field, receiving continuing education to stay up to date on the latest developments in our industry. We use the latest in auto repair and diagnostic equipment, including Mitchel One on Demand, Motor All Data, and Idenifix Online Systems to guarantee our techs have the most accurate and current information available.
Our History
We started serving the people of Philadelphia, PA with auto repairs from a small garage in 1954. As a family-owned and operated business, we are proud to have grown into an 8,800-sq. foot facility on Columbus Blvd. We take pride in offering superior customer service that our clients can trust and be confident to recommend to others. We strive to make every customer feel like part of the Schafer family.
Our Team
Meet our team of experts, including Michael Schafer, our owner and ASE Certified Master Technician, and Jennifer Hoffmann, our General Manager with over 20 years of management experience. We also have George Garber, our Lead Tech, who is dedicated to providing top-notch service to our customers.
COVID-19 Updates
Due to the COVID-19 pandemic, we are taking extra precautions to ensure the safety of our customers and employees. We are offering complimentary car pick-up and drop-off, Lysol cleaning and wipe-down after each service, and wiping down and spraying Lysol every hour, on the hour, and after every customer leaves the building. We are committed to providing a safe and healthy environment for everyone.
Overview of Reviews
The reviews are generally positive, with many customers praising the friendly and honest service at Schafer's Auto. Many reviewers mentioned the transparency and fairness of the estimates and repairs, and the staff's willingness to explain the work in detail. Several reviewers also appreciated the convenience of scheduling appointments and the flexibility of the staff.
Positive Reviews
Many reviewers praised the friendly and honest service at Schafer's Auto. The staff was described as courteous, flexible, and trustworthy. The estimates and repairs were described as fair and transparent, and the staff was willing to explain the work in detail. The waiting area was also praised for being comfortable and welcoming.
Negative Reviews
A few reviewers had negative experiences, citing high prices and excessive estimates. One reviewer felt that the estimate was way high for the work needed, and another reviewer felt that the shop was trying to profit from customers who didn't know much about cars. Another reviewer had a poor experience with an estimate that was not accurate.
Common Themes
- Friendly and honest service
- Transparency and fairness of estimates and repairs
- Convenient scheduling and flexibility of staff
- Comfortable and welcoming waiting area
- High prices and excessive estimates (negative reviews)
