At Honest-1 Auto Care Tyler, we pride ourselves on being a trusted name in the community for providing high-quality, honest, and affordable auto repair services. Our team of experienced and certified technicians is dedicated to delivering exceptional service to our customers, ensuring their vehicles are running at their best.
Our Commitment to Excellence
We understand the importance of maintaining your vehicle, and our team is committed to providing top-notch service that meets the highest standards. Our state-of-the-art facility is equipped with the latest technology and tools, allowing us to diagnose and repair any issue efficiently and accurately. We take pride in our eco-friendly approach, ensuring that our services not only benefit our customers but also the environment.
Services We Offer
Our comprehensive range of services includes auto A/C and heat repair, auto inspections, auto repair, auto suspension, batteries, brake repair, check engine light diagnosis, differential service, engine repair, oil change, radiator repair, timing belt replacement, tires, transmission repair, and tune-up service. Whether you're experiencing issues with your vehicle or simply need routine maintenance, our team is here to help.
Our Facilities and Amenities
Our modern facility is designed to provide a comfortable and welcoming environment for our customers. Enjoy our lounge area, equipped with comfortable seating, free Wi-Fi, and refreshments. We also offer a kids' play area, making it easier for families to wait while their vehicles are being serviced. For added convenience, we provide a free customer shuttle within Tyler and offer financing options to fit your budget.
Our Promise to You
At Honest-1 Auto Care Tyler, we promise to provide honest, transparent, and affordable service that meets the highest standards. We strive to build long-term relationships with our customers, and our commitment to excellence is reflected in our 4.8-star rating based on 542 reviews. We welcome feedback and continually improve our services to ensure an exceptional experience for every customer.
Overview of Reviews
The reviews are overwhelmingly positive, with 21 reviewers giving a 5-star rating and only 4 reviewers giving a 1-star rating.
Positive Experiences
- Professionalism and Knowledge: Many reviewers praised the professionalism and knowledge of the staff at Honest-1 Auto Care.
- Quality of Service: Reviewers were impressed with the quality of service, citing timely repairs, detailed estimates, and a focus on customer satisfaction.
- Communication: Honest-1 was commended for keeping customers informed throughout the repair process, providing updates, and explaining issues in a clear and concise manner.
- Friendly Staff: The staff, including Sarah, Travis, and the owner, were praised for their friendliness, courtesy, and welcoming nature.
- Honesty and Transparency: Reviewers appreciated the honesty and transparency of the company, feeling that they were treated fairly and not taken advantage of.
Negative Experiences
- Overpricing: A few reviewers felt that the prices were too high, citing instances of overcharging and questionable diagnoses.
- Poor Communication: One reviewer had a negative experience with a staff member, feeling that they were rude and unhelpful.
- Unresolved Issues: A couple of reviewers reported that their issues were not fully resolved, leading to further problems and frustration.
