At Tow Jam, we are a family-owned business established in 1997, dedicated to providing top-notch 24/7 roadside assistance and towing services in Dallas and Houston, Texas. Our primary goal is to build long-lasting relationships with our customers by offering exceptional service, professionalism, and a promise to alleviate stress during stressful situations.
Our Story
We have been serving the Houston and DFW communities for over 24 years, and our commitment to customer satisfaction has earned us a reputation as one of the most reliable and trusted roadside assistance providers in Texas. Our experienced team, well-maintained fleet, and state-of-the-art equipment ensure that we are always ready to assist you in emergencies. We work closely with major insurance companies and the City of Dallas to provide comprehensive roadside assistance services.
Our Services
Our comprehensive range of services includes:
- Roadside Assistance
- Fuel Delivery
- Tire Inflation or Change
- Lockout Service
- Jumpstart
- Winch-Out
- Emergency Towing
- Motorcycle Towing
- Large Equipment Transporting
- Delicate or Breakdown Vehicle Transporting
- Arranged Transportation Services
Our Fleet
Our fleet consists of 20 flatbed and wheel-lift trucks, equipped with the latest technology to ensure the safety of your vehicle. We can handle towing everything from motorcycles to semi-trucks, and our skilled operators are trained to provide expert assistance.
Our Quality Promise
At Tow Jam, the safety of your vehicle is of utmost importance to us. We take every precaution to ensure that your vehicle is handled with care, and our latest equipment ensures that we can handle any towing or roadside assistance need.
Excellent Customer Service and Timely Response
The reviews highlight the exceptional customer service and timely response of the tow truck service providers. Multiple customers praised the technicians for their professionalism, kindness, and concern for their safety.
Praise for Technicians
Many reviewers specifically mentioned the excellent service they received from technicians such as DB, Mr. Darcy, JP, Bell, Kim, Mr. Berkins, Jared, Anthony, Tristan, and Vee. These technicians were commended for their promptness, efficiency, and friendly demeanor.
Appreciation for Honesty and Transparency
Some customers appreciated the honesty and transparency of the technicians, who provided them with accurate assessments of their vehicle's condition and offered helpful advice.
Gratitude for Timely Assistance
Many reviewers expressed gratitude for the timely assistance they received from the tow truck service providers, who helped them get back on the road quickly and safely.
