Experience hospitality and food like nowhere else
At Saigon Bangkok, we pride ourselves on serving the best of authentic Thai and Vietnamese cuisine in Williamsville, NY. Our restaurant is a reflection of our commitment to providing an exceptional dining experience that combines the rich flavors and aromas of Southeast Asian cuisine with a welcoming and inviting atmosphere.
Our Story
For generations, our family has been passionate about sharing the flavors and traditions of Thailand and Vietnam with our community. We believe that food has the power to bring people together and create lasting memories. At Saigon Bangkok, we strive to create an atmosphere that is warm, friendly, and inviting, where our guests can enjoy a culinary journey that is both familiar and exotic.
Our Services
At Saigon Bangkok, we offer a wide range of traditional Thai and Vietnamese dishes that are carefully prepared to perfection. Our lunch menu features a variety of options, including curries, stir-fries, and noodle dishes that cater to all tastes and dietary preferences. Our dinner menu offers a more extensive selection of dishes, including soups, appetizers, and entrees that showcase the bold flavors and aromas of Southeast Asian cuisine.
Our Menu
From spicy curries to fragrant stir-fries, our menu is designed to take you on a culinary journey through the flavors and ingredients of Thailand and Vietnam. With options for gluten-free, vegetarian, and vegan diets, we ensure that every guest can enjoy a delicious meal that meets their dietary needs. From our signature dishes like Tom Yum and Tom Kha Gai to our specialty noodle and rice bowls, our menu features a wide range of options to satisfy every palate.
What Our Customers Say
At Saigon Bangkok, we pride ourselves on our commitment to exceptional service and quality. Here's what some of our satisfied customers have to say:
- "Great Thai place right in Williamsville. I ordered the spicy Thai udon noodles with chicken and hubby ordered the Thai basil fried rice with chicken - both were excellent and the portions were huge, ending with me taking home half of mine. The service was fast and very friendly. Definitely will be returning!" - Nicole D.
- "Hands down - this place has great service, excellent food, and the staff is wonderful. Highly recommend! Had the wonton soup and Thai stir fry with chicken! So good!" - Oscar P.
- "The food is first class. The soups are so tasty. Pad Thai is my spouse's favorite and always excellent. I prefer the curry, which is pequiant and as spicy as I like. You can request the level of heat and they do a good job of matching. A reasonable array of beers and wines are available. The hostess there is really friendly and helpful. I don't usually tip a hostess, but here I will." - Arthur B.
Contact Us
At Saigon Bangkok, we invite you to experience the best of Thai and Vietnamese cuisine in a warm and welcoming atmosphere. Visit us at 8080 Transit Road, Williamsville, NY 14221, and taste the difference for yourself.
Unpleasant Dining Experience
The reviews shared by Sam Jb and Leena Garg describe their disappointing experiences at a restaurant. Both customers gave the establishment a 1-star rating and expressed their dissatisfaction with the food, service, and overall atmosphere.
Food Quality
The reviewers mentioned that the food was average at best. Sam Jb described the wonton soup as having an "awful" texture and taste, and the beef pad thai as being short on meat. Leena Garg mentioned that the veg tempura's were oozing out oil, and the sizzler's were not served as expected.
Service
Both customers were unhappy with the service they received. Sam Jb mentioned that the female waitress was impolite and refused to remove the faulty wonton soup from the bill. Leena Garg described a disturbing experience with a male server who was aggressive and unacceptable, asking for a 15-20% tip despite the subpar service.
Ambiance
The reviewers felt that the atmosphere of the restaurant was not inviting. Sam Jb described the interior as "dark and dingy, " and Leena Garg mentioned that the restaurant's decor had changed, suggesting that the establishment was not maintaining its usual standard.
Conclusion
The reviews conclude that the restaurant failed to meet the expectations of the customers. Both reviewers expressed their dissatisfaction with the food, service, and overall experience, and encouraged the management to address these issues to improve customer satisfaction.
