Our Mission
Complete Automotive is dedicated to being your trusted partner in automotive care in Springfield, Missouri and beyond. Our mission is to provide unparalleled honesty, integrity, ethics, and quality in all that we do.
Core Values
- Hard Working: We are dedicated to tackling challenges with determination and a positive attitude.
- Problem Solvers: We love solving problems and finding solutions to even the most complex automotive issues.
- Servant Leader: We prioritize client needs and provide exceptional customer service.
- Positive Professionalism: We maintain a respectful and courteous demeanor in all interactions.
- Character: We uphold honest and ethical practices in all business dealings.
Our Expertise
Our team of experienced and certified technicians are skilled in a wide range of automotive services, including:
General Repairs
- Engine repair and replacement
- Transmission repair and service
- Brake repair and replacement
- Electrical system diagnosis and repair
- Cooling system repair
- Air conditioning repair and service
- Exhaust system repair and replacement
- Fuel system repair
Specialized Services
- ABS, Alternator, and Starter repair
- Fleet services
- Tire sales and service
- Paintless dent and ding repair
- Detailing and cleaning
Community Involvement
We believe in giving back to the community we serve. Our outreach efforts include:
- Partnering with local businesses and organizations
- Hosting community events
- Sponsoring local initiatives
- Offering educational programs and workshops.
Our Promise
At Complete Automotive, we stand behind our work with a comprehensive 3-year/36,000-mile warranty. We are also proud to be a certified member of the ASE Blue Seal program and hold an A+ rating with the Better Business Bureau.
Experience Excellence with Complete Automotive
For unparalleled auto repair and outstanding customer service in Springfield, choose Complete Automotive. Contact us today for a quote or to schedule an appointment. We look forward to serving you!
Complete Automotive Reviews Summary
Excellent Customer Service
The reviews of Complete Automotive are overwhelmingly positive, with customers praising the excellent customer service, honesty, and professionalism of the staff. Many reviewers mentioned the helpful and courteous service advisors, mechanics, and shuttle drivers who went above and beyond to ensure a smooth and stress-free experience.
Trustworthy and Dependable
Customers praised Complete Automotive for being trustworthy and dependable, with many reviewers mentioning that they felt confident and comfortable leaving their vehicles in their care. The company's commitment to honesty and transparency was also noted, with reviewers appreciating the clear explanations and estimates provided for repairs.
Quality of Work
The quality of work was also a common theme, with reviewers praising the expertise and attention to detail of the mechanics. Many reviewers mentioned that their vehicles were repaired quickly and efficiently, and that the work was done to a high standard.
Convenience and Amenities
Several reviewers praised the convenience of Complete Automotive's services, including the shuttle service, loaner cars, and amenities such as Wi-Fi and refreshments. The company's willingness to accommodate special requests and provide personalized service was also noted.
