Experience our Experience!
At Roy Foster's Automotive, we're dedicated to providing top-notch auto repair services to the residents of Reno, NV, and surrounding areas. With a rich history dating back to 1947, our family-owned and operated shop has built a reputation for honesty, integrity, and quality. Our mission is to provide the best automotive service and repair experience possible by serving our customers with unparalleled honesty, integrity, and quality.
Our Services
As a full-service auto repair shop, we offer a wide range of services to keep your vehicle running smoothly. From routine maintenance like oil changes and tire rotations to advanced repairs like transmission and engine overhaul, our experienced technicians are equipped to handle it all. We're proud to be a AAA-approved facility and a NAPA Gold Certified Repair Shop, ensuring that our customers receive the highest level of service and care.
Digital Workflow
At Roy Foster's Automotive, we've invested in the latest auto repair tools and diagnostic software to ensure that our technicians have the resources they need to provide accurate and efficient repairs. Our digital workflow allows us to streamline the repair process, keeping you informed every step of the way. With digital inspections and real-time updates, you'll always know what's going on with your vehicle.
Our Promise
At Roy Foster's Automotive, we promise to always operate with transparency, honesty, and integrity. We'll never exaggerate or mislead, and we'll always provide you with an honest assessment of your vehicle's needs. Our technicians will always use the best possible equipment, parts, and personnel to ensure that your vehicle is repaired to the highest standards.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service, professionalism, and quality of work. From routine maintenance to complex repairs, we've earned a reputation for being the go-to shop for motorists in Reno and beyond.
Overall Experience
The majority of customers have expressed their satisfaction with Roy Foster Automotive, praising the shop's transparency, honesty, and exceptional customer service.
Positive Comments
- Customers appreciate the shop's attention to detail, providing detailed reports and photographs of the repair process.
- The staff is friendly, attentive, and genuinely interested in helping customers, making them feel valued and prioritized.
- The shop's commitment to providing exceptional customer service, honesty, and integrity has earned the trust and loyalty of many customers.
Negative Comments
- A few customers have expressed dissatisfaction with their experience, citing issues with incomplete or unnecessary repairs, poor communication, and delays.
- One customer felt misled about the diagnosis and repair of their vehicle, and another customer experienced a lengthy wait time without being seen.
