Our Mission
Michigan Avenue Primary Care and Immediate Care is dedicated to providing compassionate, cost-effective, and convenient healthcare to the Loop community of downtown Chicago. We believe in building strong partnerships with our patients, empowering them to take an active role in their health and well-being.
Primary Care
- Routine check-ups and screenings
- Chronic disease management (High Cholesterol, High Blood Pressure, Diabetes)
- Preventive care and vaccinations
- Women's health services
- Men's health services
- Patient education and counseling
Immediate Care
- Treatment for urgent but non-life-threatening conditions
- Minor emergencies (e.g., cuts, bruises, sprains)
- Acute illnesses (e.g., colds, flu, ear infections)
- Travel medicine consultations and vaccinations
Our Team
Our team of experienced and compassionate healthcare professionals are dedicated to providing exceptional patient care. We take the time to listen to your concerns and understand your individual needs.
What Sets Us Apart
- Patient-centered care: We believe you are the most important part of the healthcare process. We prioritize your needs and concerns.
- Accessibility and convenience: We offer online appointment scheduling, online registration, and flexible hours to accommodate your busy schedule.
- Comprehensive care: We offer a wide range of services under one roof, eliminating the need for multiple healthcare visits.
- Compassionate and experienced providers: Our team is dedicated to providing gentle and supportive care.
Experience Quality Healthcare in Chicago's Loop
Michigan Avenue Primary Care and Immediate Care offers a unique blend of compassionate care, exceptional service, and convenient access to healthcare in the heart of Chicago. Schedule an appointment today and experience the difference!
Staff and Office Experience
Reviews praise the staff at Michigan Avenue Primary Care for being thorough, expert, and efficient. Some reviewers appreciated the friendly and helpful nature of the staff, while others found them to be impersonal, incompetent, and unresponsive.
Billing and Insurance Issues
Several reviewers experienced problems with billing and insurance, including incorrect billing, lack of response from the billing department, and denied claims. These issues led to frustration, wasted time, and additional costs for the patients.
Quality of Care
Some reviewers were satisfied with the quality of care they received, citing timely and personalized attention from their providers. However, others reported gaps in care, ineffective communication, and a decline in quality over time.
Office Organization and Communication
Reviews criticize the office's organization and communication, citing issues with appointment scheduling, misdirected patients, and unresponsive staff. Some reviewers experienced long wait times, incorrect information, and a lack of follow-up from the office.