Your Comfort Is Our FIRST Priority
At ProMag Energy Group AC & Heating, we're dedicated to providing top-notch air conditioning, heating, and duct cleaning services to our valued customers in Orlando, Treasure Coast, and Central Florida. With over 35 years of experience, our team of certified and well-trained HVAC technicians has earned a reputation for delivering immediate comfort, unparalleled protection, and 100% satisfaction guarantee.
Our Story
ProMag Energy Group AC & Heating has been serving Florida residents since 1988, offering a wide range of services, including AC repair, installation, maintenance, and replacement. Our expertise in AC installation has strengthened our reputation among homeowners throughout Florida, and we take pride in resolving over 99% of service calls on the same day. We also provide emergency HVAC services around the clock, ensuring that our customers receive prompt assistance whenever they need it.
Our Services
Our comprehensive range of services includes:
- Air Conditioning Repair and Installation
- Heating Repair and Installation
- Duct Cleaning and Air Quality Services
- Thermostat Service and Maintenance
- Heat Pump Repair, Installation, and Maintenance
- Furnace Repair, Installation, and Maintenance
- Gas Furnace Repair, Installation, and Maintenance
Why Choose Us
At ProMag Energy Group AC & Heating, we stand out from the competition due to our:
- Experienced and certified HVAC technicians
- 24/7 emergency HVAC repair services
- Same-day air conditioning repair
- 100% satisfaction guarantee
- Financing options available
- Wide range of air conditioning and heating brands available for installation and maintenance
Our Mission
Our mission is to provide immediate comfort and unparalleled protection for our customers' homes. We prioritize delivering top-notch services, ensuring that our customers receive the best possible solutions for their air conditioning and heating needs.
Our Values
At ProMag Energy Group AC & Heating, we value:
- Customer satisfaction
- Quality workmanship
- Timely response
- Competitive pricing
- Innovative solutions
Get in Touch
If you're looking for a reliable and trusted air conditioning and heating service provider in Orlando, Treasure Coast, and Central Florida, look no further than ProMag Energy Group AC & Heating. Contact us today to schedule an appointment or request a free quote.
Customer Reviews of ProMag Energy Group
Overall Experience
The reviews of ProMag Energy Group are mixed, with some customers expressing satisfaction with the company's services, while others have reported negative experiences.
Positive Experiences
Many customers have praised the company's technicians, citing their professionalism, knowledge, and courteousness. Some have also appreciated the prompt service and fair pricing. A few customers have had positive experiences with the installation of new units and maintenance services.
Negative Experiences
On the other hand, several customers have reported negative experiences with the company, including poor customer service, unprofessional behavior, and a lack of accountability. Some have experienced issues with scheduling, with appointments being rescheduled or missed. Others have reported being overcharged for parts and services or having to pay for services that were not provided. A few customers have also reported being misled about the services provided or being pressured into purchasing additional services.
Specific Issues
Some specific issues reported by customers include:
- Poor customer service, including rudeness and unhelpfulness from representatives
- Issues with scheduling, including missed appointments and rescheduling
- Overcharging for parts and services
- Lack of accountability and refusal to take responsibility for mistakes
- Misleading sales practices and pressure to purchase additional services
