Protecting You and Your Assets, One Policy at a Time.
At Culbertson Insurance Agency, we pride ourselves on providing exceptional customer service and expertise to the Eugene, OR community. With over 30 years of insurance industry experience, our agents are dedicated to maximizing your discounts and providing the maximum insurance protection for your dollar.
Our Services
We offer a wide range of insurance services, including vehicle insurance, property insurance, business insurance, and farm insurance. Our independent insurance agency represents multiple insurance carriers, allowing us to provide you with the best options for your unique needs. Whether you're looking for auto insurance, home insurance, renters insurance, or specialized insurance for your motorcycle, boat, or farm, we've got you covered.
Vehicle Insurance
We understand that every driver is unique, which is why we offer a variety of vehicle insurance options, including auto insurance, motorcycle insurance, classic car insurance, RV insurance, and commercial auto insurance. Our experienced agents will work with you to find the right coverage for your vehicle, ensuring you're protected on the road.
Property Insurance
Our property insurance options include home insurance, renters insurance, condo insurance, earthquake insurance, and flood insurance. We'll help you navigate the complex world of property insurance, ensuring your home and belongings are protected from the unexpected.
Business Insurance
As a business owner, you have enough to worry about. Let us handle your business insurance needs. We offer business owner's insurance (BOP), commercial auto insurance, general liability insurance, commercial bonds, commercial property insurance, commercial umbrella insurance, contractor insurance, errors and omissions liability insurance, and workers' compensation.
Farm Insurance
Our farm insurance options include specialized coverage for your equipment, livestock, and farm operations. Our experienced agents will work with you to find the right coverage for your unique farm needs.
Get a Quote
At Culbertson Insurance Agency, we're committed to providing you with exceptional customer service and expertise. Contact us today to get a quote and learn more about our insurance services.
Customer Service Experiences
Some customers have had negative experiences with the company's customer service, citing unreturned phone calls and a lack of communication. One reviewer stated that the office phone is never answered, and even when given direct phone numbers for representatives, calls go unanswered. This lack of support has led some to suggest bypassing the middleman and purchasing insurance directly from the provider.
Positive Interactions
On the other hand, some customers have reported positive interactions with the company's representatives, particularly Cindy and Sally. These reviewers praised the agents for being friendly, helpful, and caring. One customer appreciated Cindy's willingness to correct paperwork errors with a smile.
Disappointment with Policy Management
A few reviewers were disappointed with the company's policy management. In one instance, a customer's reservation was given away, causing inconvenience after a long journey. Another customer experienced an issue with policy renewal, resulting in an unnecessary new policy being issued. This customer felt that the company should have notified the original provider of their decision not to renew.
