Protecting what matters most, for over 30 years.
Welcome to Jose Gastelum's State Farm Agency, where we proudly offer a wide range of insurance services to individuals, families, and businesses in California, particularly in Los Angeles and Orange Counties, as well as Arizona. As a dedicated insurance agent with over 30 years of experience in the industry, Jose Gastelum is committed to providing top-notch assistance to his customers.
Our Service Commitment
At Jose Gastelum's State Farm Agency, we understand that every individual and family has unique insurance needs. That's why we offer a comprehensive range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Recreational Vehicles Insurance. Our expert team is dedicated to providing personalized service, tailored to meet the specific needs of each customer. Whether you prefer a face-to-face conversation, a phone call, or a simple text message, we are always ready to lend a helping hand.
Our Insurance Products
We offer a wide range of insurance products to cater to the diverse needs of our customers. Our insurance services include:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Recreational Vehicles Insurance
Our Office
Our office is located at 1780 E McFadden Ave Ste 114, Santa Ana, CA 92705. We are open from Monday to Friday, 9am to 4:30pm, and closed on Saturdays and Sundays. You can reach us at (714) 557-3344 or fax us at (714) 327-0198. We also offer a virtual meeting option for your convenience. Feel free to stop by, give us a call, or shoot us a text. We look forward to assisting you with your insurance and financial services requirements.
Excellent Service and Staff
The majority of reviewers praised the exceptional service and staff at State Farm, particularly Jose and his team. They were described as kind, knowledgeable, and easy to talk to. Many reviewers appreciated the team's ability to explain policies and provide excellent customer care.
Positive Reviews
Reviewers praised the office for their fast and efficient service, with some experiencing same-day resolutions to their issues. The staff was also commended for their ability to explain policies in a clear and concise manner, making sure customers understood their coverage.
Customer Appreciation
Several reviewers expressed their appreciation for the staff's willingness to go above and beyond to ensure they had the best protection possible. Some reviewers also praised the office for saving them money on their insurance premiums.
Negative Experiences
However, two reviewers had negative experiences with the office. One reviewer was upset that their policy was not bound as promised, and they did not receive notification of this until they called to inquire about their coverage. Another reviewer had a similar experience, with their daughter's policy not being active despite receiving an email confirmation.