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At United Appliance Repair, we pride ourselves on being the go-to solution for all your appliance and HVAC repair needs in the San Francisco Bay Area. Our journey began in 2015 as a small company with a single goal - to provide fast, reliable, and affordable repairs for all kinds of appliances. Over the years, we have grown and expanded our services to cater to a wide range of clients across multiple counties.

Our Service Philosophy

Our top priority is to provide exceptional customer service, unmatched by any other company in the industry. From the moment you call our office to the moment we leave your home, we strive to provide a seamless and stress-free experience. Our technicians are respectful, courteous, and highly skilled, treating your home with care and consideration. We offer upfront, flat-rate pricing, so you don't have to worry about surprise costs.

Our Code of Values

At United Appliance Repair, our values shape everything we do. We believe in respecting others, being truthful, and operating with integrity. We prioritize customer focus, striving to maximize internal and external customer loyalty. We listen to our customers, respond quickly to their needs, and make open, upfront commitments. Our values are the foundation of our service, philosophy, and daily lives at United Appliance.

Services We Offer

We offer a wide range of repair services for residential and commercial clients, including:

  • Appliance Repair: refrigerator, washer, dryer, stove, oven, dishwasher, and more
  • HVAC Repair: air conditioner, heater, furnace, water heater, and more
  • Commercial Services: commercial freezer, ice machine, oven, dryer, washer, and refrigerator repair

Why Choose Us

We're committed to serving our communities with excellence, providing same-day appliance repairs to clients throughout the San Francisco Bay Area. Our team of expert technicians is dedicated to resolving your emergency quickly and efficiently. We offer a 100% satisfaction guarantee, and our prices are competitive and upfront. With United Appliance Repair, you can rest assured that your appliances are in good hands.

Reviews (27)
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Positive: Prompt and efficient service, friendly technicians, and transparent pricing.
Negative: Issues with accounting department follow-up, careless handling of appliances, and poor communication.

Overview of United Appliance Repair Services

Positive Feedback

The majority of reviewers praised the prompt and efficient service provided by United Appliance Repair. Many were impressed with the quick response times, friendly technicians, and transparent pricing. The technicians were described as knowledgeable, courteous, and skilled in diagnosing and fixing various appliance issues. Several reviewers appreciated the reasonable prices and the fact that the company was willing to work with them to find a solution that fit their budget.

Areas of Strength

  • Prompt response times and efficient service
  • Friendly, knowledgeable, and skilled technicians
  • Transparent pricing and reasonable costs
  • Willingness to work with customers to find a solution that fits their budget

Negative Feedback

A few reviewers expressed disappointment with their experience with United Appliance Repair. One reviewer was frustrated with the accounting department's frequent contact attempts, while another was unhappy with the technician's handling of their dishwasher and oven issues. A third reviewer had a negative experience with the company's communication and scheduling.

Areas for Improvement

  • Improved communication and coordination between the accounting department and customers
  • Greater care and attention to detail when handling multiple appliance repairs
  • Enhanced communication and scheduling processes to minimize delays and misunderstandings