Protecting What Matters Most
At Michael Johnson Agency, our mission is to help you create a Personal Price Plan that fits your needs and budget. As a State Farm Insurance Agent in Pensacola, FL, we offer a wide range of products and services designed to provide you with the coverage you need to protect what's important to you.
Our Story
As a local insurance agency, we understand the importance of personal attention and tailored solutions. Our team, led by Michael Johnson, is dedicated to helping you navigate the complex world of insurance and find the right policies to fit your unique needs. With years of experience and a deep understanding of the industry, we are committed to providing you with exceptional service and personalized attention.
Our Services
We offer a comprehensive range of insurance products and services, including:
- Auto Insurance: Get personalized auto insurance quotes and coverage options tailored to your needs, including collision, comprehensive, rental, and rideshare insurance.
- Homeowners Insurance: Protect your largest investment with homeowners insurance that covers your home and personal property from unexpected events.
- Renters Insurance: Get affordable renters insurance quotes to protect your personal property, including computers, TVs, electronics, and more.
- Personal Articles Policy: Ensure your valuable items, such as collectibles, jewelry, and sports equipment, are protected with a Personal Articles Policy.
- Business Insurance: Get smart options for business insurance, including business owners policies, commercial auto policies, individual health policies, and workers' compensation.
- Life Insurance: Secure the future of your family with term, whole, or universal life insurance policies that fit your needs and budget.
Our Commitment
At Michael Johnson Agency, we are committed to helping you create a Personal Price Plan that fits your needs and budget. Our team is dedicated to providing exceptional service, personalized attention, and tailored solutions to help you achieve your goals. Contact us today to get started!
Excellent Customer Service
The majority of reviewers praised the exceptional customer service provided by the insurance agency. Many reviewers mentioned the knowledgeable and helpful staff, particularly Vicki, Lettie, Michael, and Mike. They were commended for their kindness, professionalism, and attention to detail.
Positive Experiences
Several reviewers shared their positive experiences with the agency, citing the staff's ability to address their insurance needs efficiently and effectively. They appreciated the personalized service, prompt responses, and helpful guidance throughout the process.
Staff Commendations
Lettie, in particular, received high praise from multiple reviewers, who praised her exceptional customer service, thoroughness, and attention to detail. Vicki, Michael, and Mike were also commended for their professionalism and kindness.
Negative Experiences
However, two reviewers expressed negative experiences with the agency. One reviewer was dissatisfied with the agency's handling of their claim, feeling that they were not fairly compensated for their service truck. Another reviewer was unhappy with the agency's inability to assist them with their insurance needs, citing a lack of help and wasted time.
