Compassionate Advocacy for Life's Most Important Moments
At TWFG ~ Burridge Family Insurance, we pride ourselves on being a family-owned and operated business with a rich history dating back to 1981. Our commitment to providing exceptional service and personalized attention to our clients has made us a trusted name in the insurance industry. With offices in Dallas, Fort Worth, Houston, San Antonio, and surrounding areas, we proudly serve the state of Texas.
Our Mission
Our mission is to empower our clients with comprehensive insurance solutions that protect what matters most to them. We strive to understand our clients' unique needs and goals, and we use our expertise to craft tailored insurance programs that provide peace of mind and financial protection.
Our Services
We offer a wide range of insurance products and services to cater to the diverse needs of our clients. Our personal insurance portfolio includes:
- Auto Insurance
- Home Insurance
- Health Insurance (Individual and Group)
- Hospice Insurance
- Medicare Insurance
We also specialize in commercial insurance solutions for businesses, including:
- Business Insurance
- Business Auto Insurance
- Builders Risk Insurance
- Church Insurance
- Commercial General Liability Insurance
- Commercial Property Insurance
- Commercial Real Estate Insurance
- Condo Association Insurance
- Contractors Insurance
- Construction Insurance
- Cyber Liability Insurance
- EPLI (Employment Practices Liability Insurance)
- Farm Owners Insurance
- Garage Keepers Insurance
- Gas Station Insurance
- Handyman Insurance
- HOA (Homeowners Association) Insurance
- Janitorial Insurance
- Lessors Risk Insurance
- Liquor Liability Insurance
- Manufacturing Insurance
- Medical Office Insurance
- Plumbers Insurance
- Professional Liability Insurance
- Restaurant Insurance
- Retail Store Insurance
- RV Park Insurance
- Special Event Insurance
- Surety Bonds
- Tattoo Shop Insurance
- Trucking Insurance
- Workers' Compensation Insurance
Our Philosophy
At TWFG ~ Burridge Family Insurance, we believe that insurance should be tailored to our clients' unique needs and goals. We take the time to listen, understand, and address their concerns, providing personalized solutions that protect what matters most to them.
Our Team
Our team of experienced insurance professionals is dedicated to providing exceptional service and support to our clients. With extensive knowledge of the insurance industry, we have earned a reputation for being approachable, knowledgeable, and customer-focused.
Get Started
Ready to experience the TWFG ~ Burridge Family Insurance difference? Contact us today to learn more about our comprehensive insurance solutions and how we can help you protect what matters most to you.
Overall Review Summary
Customer Satisfaction
The reviews are mixed, with some customers expressing dissatisfaction with the company's handling of insurance claims and customer service, while others have had positive experiences with the agency's staff, particularly Rick, who is praised for his professionalism, caring attitude, and ability to find the best coverage at competitive prices.
Negative Experiences
- Some customers have reported poor handling of insurance claims, with one customer stating that the company was good at collecting monthly payments but not taking care of clients.
- Another customer mentioned that the company's customer service was abrupt and hurtful.
Positive Experiences
- Many customers have praised the agency's staff, particularly Rick, for their professionalism, friendly service, and ability to find the best coverage at competitive prices.
- Several customers have reported positive experiences with the agency, citing excellent customer service, responsiveness, and professionalism.
