Don't Do Insurance Alone We Speak Insurance-ese
Hettler Insurance Agency stands as a reliable partner in providing comprehensive insurance solutions to individuals, families, and businesses in Lubbock and the surrounding areas. Founded on the principles of transparency, trust, and personalized attention, we believe in empowering our clients to make informed insurance decisions.
Our Expertise
Hettler Insurance Agency offers a wide range of insurance plans and services designed to meet diverse needs. Our coverage options include:
Personal Insurance
- Auto Insurance: Comprehensive protection for your cars, trucks, motorcycles, and more.
- Homeowners/Renters Insurance: Secure your home, belongings, and peace of mind.
- Life Insurance: Ensure financial security for your loved ones in the event of your passing.
Business Insurance
- Commercial Auto Insurance: Tailor-made coverage for your fleet of vehicles.
- Business Owners Policy (BOP): Comprehensive protection for your business assets and operations.
- Cyber Security Insurance: Shield your business from financial losses due to cyberattacks.
Specialized Insurance
- Vessel Insurance: Coverage for boats, watercraft, and other recreational vehicles.
- RV & Mobile Home Insurance: Protection for your recreational vehicles on the road.
- Classic Car Insurance: Specialized coverage for your treasured classic cars.
Why Choose Hettler Insurance Agency?
- Personalized Guidance: Our experienced agents will take the time to understand your unique needs and goals to tailor a plan specifically for you.
- Community Focus: We are committed to serving our local community and offer competitive rates and personalized service.
- Transparency & Communication: We prioritize clear and open communication to ensure you understand your coverage and have peace of mind.
Overall Experience
The majority of reviewers had an overwhelmingly positive experience with Hettler Insurance Agency. They praised the agency's professionalism, knowledge, and helpfulness in finding the right insurance coverage for their needs.
Staff
Many reviewers singled out specific staff members, such as Ron, Meghan, Kali, and Justin, for their exceptional customer service and expertise. They were described as knowledgeable, professional, and courteous, making the process of finding insurance coverage smooth and easy.
Insurance Options
Reviewers appreciated the agency's ability to offer a wide range of insurance options, including health, auto, home, and life insurance. They were able to find affordable coverage that met their specific needs, often with significant cost savings.
Communication
Many reviewers highlighted the agency's excellent communication skills, with staff members keeping them informed throughout the process and responding promptly to their questions and concerns.
Negative Experiences
A small number of reviewers had negative experiences, citing poor communication and unreturned calls. One reviewer expressed frustration with the agency's handling of their business insurance quote, feeling that they wasted their time.
