Delivering smiles, one bouquet at a time.
At ATC Autobody & Paint, we are committed to providing Portland drivers with exceptional collision repair services. Family-owned and operated, we prioritize quality repairs, customer satisfaction, and efficient service.
Our Expertise
Our team of experienced technicians are highly skilled in all aspects of collision repair, handling everything from minor dings and scratches to complex structural damage. We utilize state-of-the-art equipment and materials to ensure lasting repairs that restore your vehicle to its pre-accident condition.
Our Services
We offer a comprehensive range of services to meet your needs, including:
- Collision Repair: Full-service repairs for all types of vehicles, regardless of severity.
- Paintless Dent Removal: Precise removal of minor dents without damaging the paint.
- Paint Repair: Expert color matching and blending for comprehensive restoration.
- Mechanical Repairs: Comprehensive assessment and repair of damage to your vehicle's electrical and mechanical components.
- Detailing: Thorough cleaning and restoration to return your vehicle to its former glory.
Our Commitment
Customer satisfaction is our top priority. We employ open communication, providing clear estimates and timelines throughout the repair process. Our dedicated team ensures efficient service, with most repairs completed within a reasonable timeframe. We also work directly with most major insurance companies to streamline the claim process for you.
Our Philosophy
At ATC Autobody & Paint, we believe in:
- Integrity: We are honest and transparent in all our interactions.
- Quality: We commit to delivering exceptional workmanship and reliable repairs.
- Customer Focus: We prioritize open communication and personalized attention to each client.
- Value: We offer fair pricing and transparent billing practices.
Get a Free Estimate Today!
If you have been involved in an accident or require collision repairs, contact ATC Autobody & Paint today. We will provide a free, no-obligation estimate and answer any questions you may have.
Quality of Service
The majority of reviews discussed the quality of service provided by ATC Auto Body. The reviews can be categorized into three groups based on their ratings: 5-star, 1-star, and 5-star.
Positive Reviews
Several reviewers praised the excellent service they received from ATC Auto Body. Joe Nguyen and Kingthong That-Injan both gave the shop a 5-star rating and praised the friendly and professional staff, as well as the excellent work they did on their vehicles. One reviewer, Zach Byars, also gave the shop a 5-star rating and praised the shop's commitment to providing excellent service.
Negative Reviews
On the other hand, three reviewers gave the shop a 1-star rating and expressed dissatisfaction with their experiences. Bri Leever and Brianna Leever both reported being misled by the shop and feeling taken advantage of. They reported issues with the quality of work, including improper welding and overcharging for services.
Issues with Communication
One common issue mentioned by both negative reviewers was the communication breakdown. Bri Leever and Brianna Leever both felt that they were not clearly informed about the scope of work or the costs involved. This led to misunderstandings and frustration when the work was not done as expected.
Conclusion
In conclusion, while some reviewers had excellent experiences with ATC Auto Body, others reported feeling taken advantage of or misinformed. It is essential for customers to pay close attention to the scope of work and costs involved to avoid any confusion.
