Empowering Your Business Success
Felix & Gloekler, P.C., certified public accountants, is a Northwestern Pennsylvania CPA firm dedicated to delivering business solutions that help make you more successful. With more than 15 dedicated professionals, we provide clients with a complete range of accounting services and professional business counsel. Our extensive history, spanning over 30 years, has equipped us with the expertise to offer high-quality services at competitive fees.
Our Services
We are committed to providing personalized attention to our clients, offering a comprehensive range of services to cater to their unique needs. Our services include:
- Audits, Reviews, and Compilations: Our team of experienced professionals provides high-quality audit services to government, non-profit, and private clients. We believe that the audit process should add value to your organization each year, instead of causing a disruption. Our goal is to work together with our clients to be a year-round resource regarding accounting and financial reporting issues that arise.
- Tax Services: Our goal in providing tax services is to limit tax liability while following applicable regulations. We work with our clients to explain the tax laws that impact them. Our team stays up-to-date with the latest tax regulations and resources, ensuring our clients receive expert guidance.
- Business and QuickBooks Consultations: We offer consulting services to help businesses improve their financial performance and make informed decisions. Our team is proficient in QuickBooks and provides training and support to ensure seamless integration with your business operations.
- Additional Services: Our team provides a range of additional services, including financial planning, accounting, and business consulting. We strive to be a one-stop-shop for all your accounting needs, providing personalized attention to help you achieve your business goals.
Our Commitment
At Felix & Gloekler, P.C., we are committed to delivering exceptional service, tailored to meet the unique needs of our clients. Our team of certified public accountants is dedicated to providing expert guidance, ensuring our clients receive the highest quality of service at competitive fees. We take pride in our reputation for excellence, built on a foundation of trust, integrity, and professionalism.
COVID-19 Policy
We prioritize the safety and well-being of our team members, clients, and families. In light of the COVID-19 pandemic, we have implemented measures to ensure a safe and healthy environment. Our office will continue to restrict access, and we encourage clients to use email, phone, online meetings, and video conferencing for communication. We appreciate your understanding and cooperation during this challenging time.
Poor Customer Service Experience
The majority of the reviewers have expressed their disappointment and frustration with the company's customer service. They have mentioned that the staff, particularly Natalie H., has been unprofessional and unhelpful.
Lack of Responsiveness
Many reviewers have mentioned that their calls were not returned, and they were left waiting for months without any update on their tax returns. Despite numerous calls, they received no response or resolution to their issues.
Unfriendly and Unhelpful Staff
The reviewers have described the receptionist as having an attitude and being unfriendly. They felt disrespected and unvalued as customers.
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