Protecting what matters most, one policy at a time.
At Matt McMillon State Farm Insurance, our mission is to provide personalized insurance solutions to individuals, families, and businesses in Shreveport, LA, and surrounding areas. As a locally owned and operated insurance agency, we take pride in our commitment to exceptional customer service, integrity, and community involvement.
Our Story
As a State Farm Agent since 2014, Matt McMillon has built a reputation for providing top-notch insurance services to his clients. With a strong background in business and finance, Matt has developed a unique approach to insurance that focuses on personalized service, competitive pricing, and tailored solutions for each individual client. Our agency is committed to providing a hassle-free insurance experience that exceeds our clients' expectations.
Our Services
We offer a wide range of insurance products and services, including auto, home, condo, renters, personal articles, business, life, health, and recreational vehicles insurance. Our experienced team will work with you to identify your unique insurance needs and create a customized plan that fits your lifestyle and budget. Whether you're looking for auto insurance, home insurance, or life insurance, we've got you covered.
Community Involvement
As a locally owned business, we are deeply invested in giving back to our community. Matt is involved in local outreach programs and is an active member of his church. We believe that our success is directly tied to the success of our community, and we strive to make a positive impact in every way possible.
Why Choose Us
So why choose Matt McMillon State Farm Insurance? It's simple. We offer:
- Personalized service from experienced insurance professionals
- Competitive pricing and customizable insurance plans
- A wide range of insurance products and services
- Community involvement and local outreach programs
- A commitment to integrity, honesty, and exceptional customer service
Get a Quote Today!
If you're looking for insurance in Shreveport, LA, or surrounding areas, we invite you to explore our website or visit our office today. Our friendly and knowledgeable team is ready to help you find the perfect insurance solution for your unique needs.
Exceptional Customer Service
The majority of the reviews praise the exceptional customer service provided by the staff at State Farm, particularly Chelsea Mericle and Tre. The reviewers commend their professionalism, timeliness, and willingness to go above and beyond to assist customers. They highlight their helpfulness in answering questions, resolving issues, and providing explanations to ensure customers understand their policies.
Knowledgeable and Friendly Staff
The staff at the State Farm location is consistently described as friendly, knowledgeable, and approachable. Reviewers rave about the staff's ability to take the time to answer questions, provide explanations, and make customers feel valued. The atmosphere at the office is described as welcoming and smooth, making the process of changing policies and making payments a breeze.
Prompt Response Times
Reviewers also praise the quick response times of the staff, particularly Tre, who is described as prompt in addressing their needs and resolving issues. This level of service sets State Farm apart from other companies, making it a top choice for insurance needs.
Highly Recommended
The reviews are overwhelmingly positive, with every reviewer giving a 5-star rating. Reviewers highly recommend State Farm and the staff, particularly Chelsea Mericle, Tre, and Matt McMillon, for their exceptional service and commitment to customer satisfaction.
