Our Mission
At Pena's Automotive & Performance, our mission is to provide exceptional auto repair and performance services to the Lubbock community. Our team of certified technicians is dedicated to delivering top-notch service, ensuring that your vehicle is running at its best. We understand the importance of timely and accurate repairs, which is why we strive to provide prompt and reliable service to get you back on the road quickly.
Our Services
We offer a wide range of services designed to meet the unique needs of your vehicle. From routine maintenance and repairs to high-performance upgrades and customizations, our team is equipped to handle it all. Some of our services include:
- Oil changes and fluid services
- Brake repairs and replacements
- Suspension and steering system repairs
- Engine diagnostics and repairs
- Transmission services and replacements
- Performance upgrades and customizations
- Wheel alignments and balancing
- Tire sales and installation
Our state-of-the-art facility is equipped with the latest diagnostic tools and equipment, ensuring that we can diagnose and repair even the most complex issues. Our team is committed to providing honest and transparent service, ensuring that you are always informed throughout the repair process.
Our Commitment
At Pena's Automotive & Performance, we are committed to providing exceptional service, unparalleled quality, and unmatched customer satisfaction. We strive to build lasting relationships with our customers, and we are dedicated to being your trusted partner for all your automotive needs.
Overall Experience
The majority of customers have reported a positive experience with Pena's Automotive & Performance, with many praising the honesty, professionalism, and reasonable prices of the service.
Positive Aspects
- Excellent Customer Service: Many reviewers praised the courteous and friendly service of the staff, with some mentioning the owner, Mark, by name.
- Prompt and Reliable Repairs: Several reviewers commented on the quick turnaround time for repairs, with some receiving their vehicles back in as little as an hour.
- Honesty and Trustworthiness: Multiple reviewers praised the honesty and trustworthiness of the service, with some stating that they would highly recommend it to others.
- Reasonable Prices: Several reviewers mentioned that the prices were fair and reasonable, with some comparing them favorably to dealerships.
Negative Aspects
- Poor Customer Service: One reviewer reported poor customer service, stating that they were not contacted with a quote and had to make multiple calls to retrieve their vehicle.
- Incompetence: Another reviewer reported that the service did not do the job correctly, leaving them unhappy with the experience.
