Compassionate care for pets and their people
At RoxPaw Animal Clinic, we're not just a veterinary practice - we're a family-owned and operated clinic that's part of the Roxborough community. Under our roof, we offer a wide range of services tailored to the unique needs of your furry friend. From wellness exams and dental care to orthopedic and minimally invasive surgical services, we're committed to providing compassionate care for your pets.
Our Story
As a full-service veterinary clinic, we're proud to offer everything your pet needs to thrive. Our state-of-the-art facility is equipped with the latest technology, and our team of experienced veterinarians and professionals are dedicated to providing top-notch care for your furry family member. We understand that your pet is a beloved member of your family, and we're committed to treating them with the same love, care, and respect that we would give our own pets.
Our Services
At RoxPaw Animal Clinic, we offer a comprehensive range of services designed to meet the unique needs of your pet. From routine wellness exams and vaccinations to dental care, surgical services, and emergency care, we're equipped to handle any health issue that may arise. Our services include:
- Orthopedic surgery, TPLO, and arthroscopy
- Minimally invasive surgery and laparoscopic spays
- Dental care and oral surgery
- Vaccines and preventatives
- In-house diagnostics and ultrasound imaging
- Neurology and cardiology
- Microchipping and health certificates
- Emergency care and end-of-life care
Our Team
At RoxPaw Animal Clinic, we're proud to have a team of experienced veterinarians and professionals who are dedicated to providing compassionate care for your pets. Our team includes:
- Ann VanDeventer, DVM - General Practice/Owner
- Jenny VanDeventer - Practice Manager/Owner
- Dustin Devine, DVM - Surgeon
- Ryan Lefmann, DVM - Associate
- Tisha Jacques - Veterinary Assistant
- Jess Rappoport - Veterinary Assistant
Our Philosophy
At RoxPaw Animal Clinic, we believe that every pet deserves to receive compassionate, high-quality care that prioritizes their unique needs and promotes their overall well-being. We're committed to building strong relationships with our clients and their pets, and we strive to provide personalized care that's tailored to each individual's needs.
Positive Experiences
The majority of reviewers have had positive experiences at RoxPaw, praising the friendly and compassionate staff, including Dr. Van, Jenny, Tisha, and Allie. Many reviewers appreciated the convenient location, timely appointments, and reasonable prices. Some reviewers mentioned that the staff took the time to explain their pet's conditions and treatment plans, making them feel confident and cared for. Several reviewers also praised the practice for being accommodating, flexible, and willing to go the extra mile to help their pets recover.
Negative Experiences
On the other hand, some reviewers had negative experiences at RoxPaw. One reviewer felt unsettled by the lack of communication and updates during their pet's treatment, leading to a rushed and hopeless feeling. Another reviewer lost their pet due to what they believed was improper procedure. A few reviewers mentioned poor customer service, including rude front desk staff, long wait times, and a lack of transparency regarding their pet's treatment.
Mixed Reviews
A few reviewers had mixed experiences at RoxPaw. One reviewer appreciated the reasonable prices but felt rushed during their appointment. Another reviewer was unhappy with the front desk staff but liked the doctor. Some reviewers mentioned that the practice could improve in certain areas, such as communication and responsiveness to phone calls.