Protecting You and Your Loved Ones, One Policy at a Time
At Chuck Hollowell State Farm Agency, we pride ourselves on being a trusted insurance agency that provides a wide range of insurance products and financial services to individuals, families, and businesses in Seminole, Florida. Our team, led by Chuck Hollowell, a lifelong Florida resident and seasoned insurance professional, is committed to helping our clients navigate the complexities of the insurance marketplace and prepare for unforeseen circumstances.
Our Story
With over 35 years of experience in the insurance industry, Chuck Hollowell has built a reputation for providing exceptional customer service, expert guidance, and personalized attention to each client's unique needs. As a dedicated State Farm agent, Chuck understands the importance of being insured by a company with the experience and financial stability of State Farm, and the valuable role played by our local agency force.
Our Services
We offer a comprehensive range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Pet insurance. Additionally, we provide Banking and Annuities services to help our clients achieve their financial goals. At Chuck Hollowell State Farm Agency, we take the time to understand our clients' specific needs and provide tailored solutions to ensure they are adequately protected and prepared for the future.
Our Commitment
We are committed to providing our clients with exceptional service, expert guidance, and personalized attention. We understand the importance of being prepared for unforeseen circumstances, and we are dedicated to helping our clients navigate the complexities of the insurance marketplace. As we close in on another hurricane season, we want to assure you that we're here to help. Don't hesitate to reach out to our team through a phone call, text, or by visiting our office.
Poor Customer Service Experience
Some customers have had negative experiences with State Farm, particularly with regards to pricing and communication. Evan Lerner, for example, was initially quoted a price of $1026 for a 6-month auto premium, but was later charged an additional $581 and faced difficulty in getting straight answers about the increase.
Exceptional Customer Service
Many customers have had positive experiences with State Farm, citing exceptional customer service from agents such as Maggie Wazio, Chuck Hollowell, and Brie. They praise agents for being responsive, professional, and trustworthy, and for going the extra mile to help customers.
Common Themes
One common theme among positive reviews is the exceptional service provided by the agents themselves. Customers praise the agents for being knowledgeable, friendly, and helpful. Another common theme is the use of technology, particularly mobile apps, to manage policies and communicate with agents.
Types of Insurance
The reviews also highlight the variety of insurance products offered by State Farm, including auto, home, flood, and corporate fleet insurance.