At Cynthia Means State Farm Insurance Agency, our mission is to provide exceptional service and unparalleled expertise to our customers. As a State Farm Agent for over 10 years, I am committed to helping individuals and families protect what matters most to them - their homes, their loved ones, and their businesses.
We understand that every individual and family has unique insurance needs. That's why we take the time to listen to our customers, assess their risks, and build comprehensive insurance plans that fit their specific requirements. Our goal is to educate our customers about their coverage options, ensuring they have a clear understanding of their policies. We believe in building lasting relationships based on integrity, openness, and trust.
As a local insurance agency, we are deeply involved in our community. We believe in giving back and are actively involved in various community initiatives. By being an active member of the community, we can better understand the unique challenges and needs of our community, allowing us to provide even better service and support.
We offer a wide range of insurance products and services, including:
Insurance Products
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
Services
- Personalized Insurance Quotes
- Insurance Policy Reviews
- Claim Assistance
- Policy Changes
- New Policy Bindings
Why Choose Us
At Cynthia Means State Farm Insurance Agency, we are committed to providing our customers with the highest level of service and expertise. We are available 24/7 to assist with any insurance-related matters. Whether you're a new customer looking for the right coverage or someone seeking a review of your current policies, we are here to help.
About Our Office
Our office is conveniently located at 9245 S Ashland Avenue, Chicago, IL 60620. We are open Monday to Friday from 9am to 5pm, and Saturday from 9am to 12pm. We also offer after-hours appointments by appointment. Contact us today to schedule a virtual meeting or to request a quote.
Overall Customer Experience
The reviewers had an overwhelmingly positive experience with State Farm Insurance, with all 10 reviewers giving the company 5-star ratings. They praised the professionalism, attentiveness, and knowledge of the customer service agents, who took the time to explain policies and help them secure the best rates. The agents were described as friendly, polite, and courteous, and many reviewers specifically praised agents like Lakisha, Cynthia, Brittney, Guadalupe, and Rocio for their exceptional service.
Communication and Policy Understanding
Many reviewers praised the clear and concise communication from the insurance agents, who explained policies and options in a way that was easy to understand. The agents were described as patient and willing to take the time to address questions and concerns.
Professionalism and Knowledge
The reviewers consistently praised the professionalism and knowledge of the insurance agents, who were able to quickly resolve issues and provide valuable insights into their policies.
Personal Touch
Several reviewers mentioned the personal touch that the agents brought to their interactions, describing them as friendly, approachable, and willing to go above and beyond to meet their needs.
Value and Affordability
Many reviewers mentioned that they received quotes that were significantly lower than their previous insurance premiums, and were impressed by the value and affordability of State Farm's policies.
