Transforming Lives, One Procedure at a Time.
At Pride Auto Service, we are dedicated to providing top-notch auto repair services to the Fredericksburg, VA area. Our team of expert technicians is committed to ensuring that your vehicle receives the highest level of care and attention to detail. We understand that your vehicle is a significant investment, and we strive to provide you with the best possible service at an affordable price.
Our Mission
Our goal is to provide the best automotive care to our customers, and we achieve this by focusing on convenience, quality, and customer satisfaction. We believe that trust is built on a foundation of transparency, honesty, and expertise, and we strive to earn your trust with every interaction.
Our Services
We offer a wide range of auto repair services, from routine maintenance to complex repairs. Our expert technicians are trained to work on all makes and models of vehicles, and we guarantee our work to ensure your satisfaction. Our services include oil changes, brake repairs, transmission services, suspension and steering repairs, and much more. We also offer convenient amenities such as a free shuttle service, after-hours drop-off, and a cozy waiting room with free Wi-Fi.
What Sets Us Apart
We go the extra mile for our customers by providing rapid, accurate diagnosis and repair, customer care and convenience, quality workmanship, and fair prices. We also offer a free shuttle service, ASE-certified technicians, and a state-of-the-art facility and equipment. Our customers rave about our exceptional service, and we strive to exceed your expectations with every visit.
Our Commitment
Pride Auto Service is committed to earning your trust by providing the expertise, convenience, and value you expect, every time you visit! We provide a free written estimate and perform only the work you authorize, guaranteed in writing. We are open six days a week to make it easy for you to get your car in for service.
Customer Service and Experience
The majority of reviewers praised the excellent customer service and friendly attitude of the staff at Pride Auto Service. Many reviewers mentioned the owner, Zeshan, by name, complimenting his professionalism, friendliness, and attention to detail. Several reviewers appreciated the quick turnaround time for their repairs and maintenance, and some even mentioned that they were treated with honesty and fairness.
Services and Quality of Work
Multiple reviewers praised the quality of work performed by Pride Auto Service, including oil changes, brake repairs, and general maintenance. Some reviewers mentioned that the prices were reasonable and that they were satisfied with the work done.
Negative Experiences
A few reviewers had negative experiences at Pride Auto Service. One reviewer was turned away due to the shop being busy, without being offered an alternative solution. Another reviewer felt that the shop did not honor a promotion that was still advertised on their website. Lastly, one reviewer had a poor experience with the customer service, describing it as the "worst customer service ever".
