Protecting Your Future, One Policy at a Time
Our Commitment to Serving You
We are a dedicated team of experienced professionals committed to providing exceptional insurance solutions to individuals and families in Washington, DC, Maryland, Virginia, and North Carolina. With over 16 years of experience in the Financial Services industry, we understand the importance of customized coverage and personalized attention.
What We Offer
We offer a comprehensive array of insurance products designed to protect you and your loved ones from unforeseen circumstances. Our offerings include:
Personal Insurance
- Auto Insurance: Comprehensive coverage for your vehicle, including collision, comprehensive, and liability.
- Homeowners/Condo Insurance: Protection for your home against damage, theft, or disasters.
- Renters Insurance: Affordable coverage for your belongings in case of loss or damage.
Financial & Life Insurance
- Life Insurance: Ensure financial security for your loved ones in the event of your passing.
- Health Insurance: Access to quality healthcare services at competitive rates.
Additional Coverage
- Personal Articles Insurance: Protection for valuable items like jewelry, electronics, and artwork.
- Business Insurance: Customized coverage options to meet the specific needs of your business.
Our Promise
At Tianya Edgerton State Farm, we are dedicated to:
- Providing FREE quotes: Get a personalized quote for your desired coverage without any obligation.
- Personalized attention: We take the time to understand your individual needs and tailor our recommendations accordingly.
- Exceptional customer service: Our team is available to answer your questions and address your concerns promptly and efficiently.
- Competitive rates: We offer affordable insurance plans tailored to your budget.
Join us in securing your future today!
Get a FREE quote online or contact us to discuss your specific needs and find the right coverage for you and your family.
Excellent Customer Service
The majority of reviewers praised the outstanding customer service they received from the agents, particularly Estefani Rodriguez, Monica Dunston, Yasminth Campos, and Ashleigh. They were described as courteous, professional, and efficient in helping with policy updates, quotes, and switching insurance providers. Many reviewers appreciated the agents' ability to explain options clearly and provide guidance throughout the process.
Positive Experiences
Several reviewers mentioned the quick response times, knowledge, and friendliness of the agents. They appreciated the agents' ability to resolve issues promptly and provide excellent customer service. Some reviewers also praised the agents for being attentive, knowledgeable, and professional.
Frustrations with Service
However, a few reviewers expressed frustration with the service they received. They mentioned issues with unreturned calls, unresolved problems, and a lack of knowledge among some agents. Some reviewers also mentioned that they had to follow up multiple times to get their issues resolved.
Negative Experiences
A few reviewers expressed disappointment with the service they received. They mentioned incorrect information, unhelpful agents, and a lack of responsiveness. One reviewer was frustrated with the inability to make simple changes to their policy online and having to rely on the agent.
