Empowering You to Give Your Pet the Best Possible Life
At Ark Animal Hospital, we take pride in providing honest, compassionate, and owner-appropriate medical care for dogs and cats. Our recommendations to clients regarding the care of their pets have always been to offer the best possible options with the realization that some clients' financial situations may not allow them to afford all services and treatments recommended. This understanding gives us the opportunity to promote appropriate treatments that maintain the pet's health while strengthening the client-patient-veterinarian bond.
Our History
Ark Animal Hospital was originated in 1984 by Dr. John Hetzler. In 2008, Dr. Lianne Chu joined Dr. Hetzler as an associate veterinarian and in 2015 she took over as the owner. She has continued with Dr. Hetzler's vision in forming a veterinary practice utilizing the highest quality of medicine while still considering all variables involved.
Our Mission
At Ark Animal Hospital, the staff, clients, and patients are all part of what we consider the Ark family. We make all efforts to promote positive relationships with our clients and patients and are constantly working to build client's trust in the information and advice the staff provides. As we move forward, we will strive to discover advancements in medical care for animal patients in order to alleviate their pain and suffering, to provide better diagnostic information and treatment options, and to enhance the bond pet owners have with their pets. This allows us, as a veterinary team, to maintain optimal health and well-being for the patients in our care that is affordable and valuable for their owners.
Our Services
We are pleased to provide a wide variety of services for dogs and cats, including pet examinations, dental care, emergency care, cold laser therapy, and more. Our experienced team of veterinarians and staff are dedicated to providing the highest level of care for your furry friends.
Our Commitment
At Ark Animal Hospital, we are committed to providing exceptional veterinary care for San Diego's furry friends. We strive to build long-lasting relationships with our clients and patients, and we are dedicated to delivering personalized care that meets the unique needs of each pet.
Overview of Reviews
The reviews of Ark Animal Hospital are overwhelmingly positive, with many 5-star ratings and glowing reviews of the staff and doctors. The hospital is praised for its friendly and gentle staff, with many reviewers noting the exceptional care and compassion shown to their pets.
Positive Reviews
Many reviewers praised the hospital's doctors, including Dr. Chu, Dr. Ou, and Dr. Oh, for their expertise, kindness, and dedication to providing high-quality care. The staff is consistently described as friendly, happy, and dedicated to providing excellent care. Several reviewers mentioned the hospital's cleanliness and modern facilities.
Negative Reviews
A few reviewers had negative experiences, including one reviewer who claimed that the hospital missed a diagnosis of heart disease in their cat, leading to euthanization. Another reviewer felt that the staff was non-empathetic and more interested in making money than providing care. A few reviewers had issues with communication and experienced long wait times.
Common Themes
Some common themes emerged from the reviews, including the importance of compassion and empathy in veterinary care. Many reviewers appreciated the hospital's ability to provide a calm and reassuring experience for their pets. Others highlighted the importance of effective communication and transparency in medical decisions.
