Always Fresh, Organic & Locally Grown
Welcome to Augusta & Paulina Auto Service, your trusted partner for all your automotive needs in Chicago! We've proudly served the community for over three decades, providing top-notch service and transparent repairs at competitive prices.
Our Expertise and Services
We understand that your vehicle is an extension of your family. That's why our team of highly skilled and certified mechanics is dedicated to providing comprehensive care for all types of vehicles, from classic muscle cars to modern electric vehicles.
We offer a wide range of services, including
- General repairs: Engine repair, transmission repair, brake repair, electrical troubleshooting, cooling system repair, exhaust system repair, and more.
- Preventative maintenance: Oil changes, tire rotations, alignments, belt replacements, and inspections.
- Specialized services: Air conditioning repair, alternator repair, starter repair, and battery installation.
What Sets Us Apart
- Honest & transparent communication: We provide clear and honest estimates and updates throughout the repair process.
- Friendly & professional service: Our dedicated team is committed to providing exceptional customer service and answering your questions patiently.
- Convenient location & extended hours: We are conveniently located in Chicago and offer flexible scheduling to accommodate your busy life.
- Quality parts & workmanship: We use only genuine parts and perform all repairs to the highest standards.
Customer Testimonials
"Augusta & Paulina Auto Service stands by their work and delivers exceptional customer service. Highly recommended!" - Google User Review
"Their honesty and transparency are unmatched. This is the only auto shop I'll trust with my car." - Google User Review
"The communication and convenience are fantastic. I always feel well-informed and valued as a customer." - Google User Review
Count on Augusta & Paulina Auto Service for
- Quality repairs you can trust
- Competitive pricing and transparency
- Friendly and helpful staff
- Convenient location and scheduling
- A commitment to customer satisfaction
Schedule your appointment today and experience the Augusta & Paulina Auto Service difference!
Overall Experience
The majority of customers have had an exceptional experience at Augusta and Paulina, praising the team's exceptional service, transparency, and honesty.
Staff and Service
The staff are described as personable, accommodating, and kind. They are skilled professionals who take great care in explaining vehicle service and are willing to go the extra mile to help customers.
Trust and Honesty
Customers appreciate the team's honesty and transparency, feeling confident in the quality of work being done and the cost. They are not pressured into making decisions and are provided with detailed reports on their vehicle's condition.
Repair and Maintenance
The team is able to source non-dealer parts and save customers money on repairs. They are skilled in handling a range of problems, from brake jobs to complex electrical issues.
Customer Service
The team is willing to work with customers to accommodate their needs, whether it's holding onto a vehicle for an extra few days or providing advice on how to proceed with repairs.
Negative Experience
One customer had a poor experience, stating that the repair work was subpar and the part failed shortly after installation.
