Where Flowers and Emotions Bloom
Welcome to State Farm Insurance in Las Vegas!
As a State Farm Insurance Agent since 2008, I, Jen Sias-Lyke, am proud to serve the Las Vegas community with reliable insurance protection for your home, family, and personal belongings. With two convenient office locations in Las Vegas and Henderson, we're committed to offering personalized insurance solutions and excellent customer service.
Our Expertise
At State Farm, we offer a comprehensive range of insurance products to meet your individual needs. Our experienced agents will work with you to assess your unique risks and tailor a customized insurance plan that fits your budget and circumstances.
Personal Insurance
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
Business Insurance
- Business Insurance
- Commercial Insurance
Life & Health Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
Additional Services
- Banking and Annuities
- View Your Licenses
Why Choose State Farm Las Vegas?
- Personalized Service: We take the time to understand your individual needs and concerns to offer customized solutions.
- Local Expertise: As a Las Vegas resident since 2004, I have extensive knowledge of the local area and understand the specific insurance needs of our community.
- Competitive Rates: We offer competitive rates and discounts on many of our insurance products.
- Exceptional Customer Service: Our team of licensed agents is dedicated to providing prompt and personalized service throughout the process.
Get a Personalized Quote Today!
Contact us today for a personalized quote on your insurance needs. Our agents are available to answer your questions and guide you through the process of choosing the right insurance plan for you.
Poor Customer Service and Mismanagement
The reviews suggest that there was a significant issue with customer service at this State Farm location. Joseph Martinez, a former customer, had a terrible experience with the agent, stating that they were "never willing to help" and required him to drive down to the office just to get a meeting. This led him to leave the agency after being a loyal customer for 10 years.
Exceptional Customer Service and Expertise
On the other hand, many customers had overwhelmingly positive experiences with the agents at this location. Brandon Hirsch, Tereza Gevorgyan, Ms. Tracy Lee, Bonnie Fundator, Teddy Contreras, Ashley Barkin, Stephanie Pelayo, Eric Golangco, and Sam Magaling all praised the agents for their expertise, helpfulness, and professionalism. They commended specific agents, including Tammy, Adam, Chris, and Melissa, for their dedication to client satisfaction and competitiveness.
Overall
The reviews provide a stark contrast between the agency's poor customer service and its exceptional customer service. While one customer was driven away due to a poor experience, many others appreciated the guidance and expertise offered by the agents at this location.
