Trustworthy Automotive Repair for a Lifetime of Memories
At Dowdy's Automotive, we are dedicated to providing top-notch automotive repair and maintenance services to our valued customers in the Treasure Valley area. With over 30 years of experience, we have built a reputation for trust, honesty, and fair pricing. Our mission is to provide personalized service, earn long-term loyalty, and make our customers feel welcome and satisfied with their service experience.
Our Services
We offer a wide range of services, including engine repair, transmission repair, auto repair, heating and cooling systems repair, suspension repair, brakes repair, and oil change. Our team of experienced technicians is equipped with the latest tools and technology to diagnose and repair any issue with your vehicle. We also provide fleet service, emission/smog check repair, and RV powertrain and chassis repair.
Our Commitment
At Dowdy's Automotive, we are committed to upholding the highest standards of quality and customer satisfaction. We understand that car repair can be stressful, and we strive to make our customers feel comfortable and confident in the work we do. We will go out of our way to explain our services to you and make sure you feel welcome and satisfied with your service experience.
Our Locations
We have five convenient locations in the Treasure Valley area: Southeast Boise, Downtown Boise, Meridian, and Ontario, OR. Our friendly and clean shops are equipped with the latest technology, and our team of experienced technicians is dedicated to providing top-notch service.
Our Goal
Our goal is to provide our customers with a hassle-free experience, and we aim to build long-term relationships with our customers. We believe in honesty, transparency, and fair pricing, and we strive to make our customers feel valued and respected.
Overall Experience
The overall experience at Dowdy's Automotive is described as excellent, with customers praising the shop's honesty, fairness, and professionalism.
Customer Service
Customers consistently praise the shop's communication skills, with staff being clear and upfront about necessary repairs and prices. The staff is also described as friendly, helpful, and knowledgeable.
Quality of Work
The quality of work is described as top-notch, with customers reporting that their vehicles were repaired correctly and efficiently. The shop is also praised for its attention to detail and ability to identify and fix underlying issues.
Honesty and Transparency
Customers appreciate the shop's honesty and transparency, with staff not trying to upsell unnecessary repairs and being upfront about what is needed.
Pricing
Prices are described as fair and reasonable, with customers feeling that they received good value for their money.
Areas for Improvement
Some customers mention issues with communication and follow-through on certain repairs.
