Restoring Smiles, One Patient at a Time
Professional Towing and Recovery is a reputable and reliable towing company based in Phoenix, AZ, offering a wide range of towing and roadside assistance services to customers in Phoenix and beyond. With over 15 years of experience in the towing industry, our team of highly trained technicians and state-of-the-art tow trucks are equipped to handle almost any situation, from light-duty to heavy-duty towing, comprehensive roadside assistance, and equipment transport.
Our Services
Whether you're stranded on the side of the road, need a tire change, or require fuel delivery, we're just a phone call away. Our 24/7 towing and roadside assistance services are designed to get you back on the road as quickly and safely as possible. Our team specializes in providing damage-free towing for classic cars and sports cars, and we also offer equipment transport services for heavy machinery and large vehicles. Our comprehensive roadside assistance services include jump-starts, fuel delivery, lockout services, and more.
Why Choose Us?
At Professional Towing and Recovery, our top priority is customer satisfaction. We treat every vehicle as if it were our own, and every customer as if they were family. Our team is committed to providing fast, friendly, and reliable towing and roadside assistance services, 24 hours a day, seven days a week. With our extensive experience and expertise, you can trust that your vehicle is in good hands with us.
Our Commitment to You
At Professional Towing and Recovery, we're dedicated to building long-term relationships with our customers based on trust, reliability, and exceptional customer service. We understand the frustration and stress that comes with being stranded on the side of the road, and that's why we're committed to providing prompt, professional, and courteous services to get you back on the road as quickly and safely as possible.
Call Us Today!
Don't wait any longer to get the towing and roadside assistance services you need. Call Professional Towing and Recovery today at (480) 797-9922 to experience the difference for yourself.
Excellent Customer Service
Many customers praised the company's excellent customer service, citing friendly and professional drivers who went above and beyond to help them. Several reviewers mentioned specific drivers, such as Maleek, Kash, Ty, Joel, Wolf, and Tim, who provided exceptional service.
Positive Experiences
Numerous reviewers reported positive experiences with the company, including quick response times, competitive pricing, and efficient service. Some customers appreciated the extra help they received, such as a driver showing them how to change a tire or providing a tutorial on releasing the spare tire.
Vehicle Recovery and Towing
The company's vehicle recovery and towing services were praised by many customers, who appreciated the professional and efficient manner in which their vehicles were recovered and towed.
Negative Experiences
Unfortunately, some customers reported negative experiences with the company. One customer complained about a driver parking in a handicap parking spot, while another customer reported that a driver caused damage to their vehicle and used offensive language. Another customer was unhappy with the company's estimated response time and felt that they were not taken seriously when they reported their concerns.
Unprofessional Behavior
A few customers reported encountering unprofessional behavior from drivers, including reckless driving and road rage. In one case, a customer reported that a driver's actions almost caused an accident.