The Finest in Veterinary Care
At Baxter County Animal Clinic, we pride ourselves on providing top-notch veterinary care to the animals of Mountain Home and surrounding areas. Our team of experienced veterinarians, veterinarians, and support staff are dedicated to providing the highest level of care for your beloved pets. With years of experience in treating a wide range of species, from cats and dogs to exotic animals, we strive to provide complete care for all our patients.
Our Services
At Baxter County Animal Clinic, we offer a wide range of services designed to meet the unique needs of your pets. From routine check-ups and vaccinations to medical and surgical care, dental care, and preventative care, we are equipped to handle all aspects of your pet's health. Whether your pet needs a simple examination, dental cleaning, or more complex surgery, our experienced veterinarians are here to help.
Our Doctor of Veterinary Medicine
Dr. Sarah Shedenhelm, a licensed Arkansas veterinarian, leads our team of veterinarians. With years of experience treating small animals, Dr. Shedenhelm is committed to providing exceptional care for your pets. Alongside our second veterinarian, Dr. Erin Cranfill, we are proud to offer a team of dedicated healthcare professionals committed to your pet's well-being.
Meet Our Team
Our team consists of dedicated professionals who are passionate about animal care. From our veterinary assistants to our front-desk staff, we strive to create a welcoming and comfortable environment for both you and your pet. Meet our team members to learn more about their qualifications, interests, and experiences.
Our Commitment to Your Pet's Health
At Baxter County Animal Clinic, we believe that every pet deserves exceptional care and attention. We are committed to providing the highest quality care, using the latest technology and techniques, while maintaining a warm and welcoming atmosphere. Whether you're a first-time pet owner or a seasoned pet parent, we are here to help you every step of the way.
Summary of Reviews
Negative Comments
- Unfortunately, some customers have had negative experiences at this animal clinic. They have reported rude and unprofessional behavior from staff members, errors in diagnosis and treatment, and unresponsiveness to customer concerns.
- One reviewer had a traumatic experience after their pet's x-ray was misread, and another reviewer was frustrated with the clinic's handling of their pet's emergency.
- One reviewer reported feeling rushed and not given sufficient attention by the veterinarian.
- Additionally, one reviewer reported issues with communication and feeling ignored by the clinic.
Positive Comments
- On the other hand, many customers have had overwhelmingly positive experiences at this animal clinic.
- They have praised the clinic's staff for being kind, compassionate, and knowledgeable.
- Many reviewers have appreciated the clinic's attention to detail, thoroughness, and ability to explain treatment options clearly.
- Some reviewers have even reported feeling "seen" and "heard" by the clinic's staff.
- One reviewer was particularly impressed with the clinic's commitment to providing excellent care for pets, going above and beyond to ensure pet owners are informed and comfortable.