Compassion | Concern | Commitment We love your pets!
At Companion Animal Hospital, we are a full-service veterinary hospital dedicated to providing top-notch care for your furry friends. With a state-of-the-art facility and a team of dedicated professionals, we are committed to delivering exceptional veterinary services to ensure the health and well-being of your pets.
Our Mission
Our mission is to provide compassionate, high-quality veterinary care to our patients and their families. We strive to build long-term relationships with our clients, founded on trust, respect, and a deep understanding of the special bond between humans and animals.
Our History
Companion Animal Hospital was established in 1998, when we merged with Crossroads Veterinary Clinic to create a 10,000 square foot facility built specifically for our hospital. Since then, we have been dedicated to providing preventive medicine and minimizing the risk factors associated with many diseases.
Our Services
We offer a wide range of veterinary services, including:
- Spay and neuter services
- Veterinary surgery
- Dog boarding
- Pet laboratory services
- Pet dental care
- Dog day care
- Pet vaccinations
- Online pharmacy
Our veterinary team is committed to providing your pets with the best possible care, using the latest technology and techniques to diagnose and treat a wide range of conditions. From routine check-ups and vaccinations to surgical procedures and dental care, we are dedicated to helping your pets live happy, healthy lives.
Our Philosophy
At Companion Animal Hospital, we believe that the best veterinary care for animals is ongoing nutrition and preventive care. We strive to practice preventive medicine in order to minimize the risk factors associated with many diseases. This approach allows your pet to live a longer, more comfortable life.
Why Choose Us?
By choosing Companion Animal Hospital, you can rest assured that your pets will receive the highest level of care from our dedicated team of professionals. We are committed to providing compassionate, personalized care to each and every patient, and we look forward to welcoming you and your furry friends to our hospital.
Complaints about Billing and Diagnosis
Some reviewers have had negative experiences with Companion Animal Hospital regarding billing and diagnosis. One reviewer was charged unfairly and never received a bill, leading to collection fees. They claimed that the hospital refused to provide proof of the email and had bad attitude when asked about it. Another reviewer's dog was misdiagnosed, leading to urgent surgery later confirmed by another vet.
Poor Emergency Care
Some reviewers have had issues with the hospital's emergency care. One reviewer was refused service for their cat who couldn't stand, and was told to take the cat to an emergency care center instead. Another reviewer's cat had a heart condition that was not diagnosed until it was too late, and they felt that the hospital did not take their concerns seriously.
Positive Experiences
On the other hand, some reviewers have had positive experiences with the hospital. They praise the kindness and care provided by Dr. Ritchie and the team, and appreciate the hospital's conservative approach to treatments and fees. One reviewer was grateful for the hospital's help with their low-income situation, and another appreciates the hospital's ability to find old records easily.
