Get ready to smile with confidence!
Welcome to Import Specialty Auto, your one-stop-shop for all your import vehicle repair and maintenance needs. With over 40 years of experience, our family-owned business has been serving the Colorado Springs community with trusted and specialized import vehicle repair, maintenance, and service. Our team of ASE-certified technicians is extensively trained on various import vehicle makes, ensuring that your vehicle receives the best possible care.
Our Services
At Import Specialty Auto, we offer a wide range of services to cater to your import vehicle's needs. From routine maintenance to complex repairs, our team of experts is equipped to handle it all. Some of our services include oil change services, engine "no-start" diagnosis and repair, electrical diagnosis and repair, timing belt and timing chain replacement, and much more. We also provide complimentary use of loaner vehicles, free customer shuttle rides, and after-hours vehicle drop-off services to ensure your convenience.
Our Advantage
What sets us apart from other auto repair shops is our commitment to excellence and customer satisfaction. We take pride in giving you the best auto repair service in Colorado Springs. Our nationwide warranty of 3 years or 36,000 miles on most repairs ensures that you're covered, no matter where life takes you. We've been voted "Best Auto Repair Shop" 7 years in a row, and we strive to maintain our reputation for fairness, transparency, and professionalism.
Our History
Import Specialty Auto began as a small, two-bay automotive repair garage specializing in Volkswagen and Volvo repair. Over the years, we've expanded our expertise to include European and Asian vehicle makes such as BMW, Mini Cooper, Audi, Mercedes, Land Rover, Subaru, Honda, Acura, Toyota, Lexus, Nissan, and Infiniti. We've invested heavily in specialty tools and diagnostic computer equipment to ensure the best possible service for your import vehicle.
Why Choose Us?
With over 40 years of experience, our team of ASE-certified technicians has the expertise to diagnose and repair even the most complex issues with your import vehicle. Our commitment to customer satisfaction, combined with our nationwide warranty and courtesy services, makes us the go-to auto repair shop in Colorado Springs. Contact us today to schedule your appointment and experience the Import Specialty Auto difference!
Excellent Customer Service and Quality Repairs
The majority of reviewers praised Import Specialty Auto for their exceptional customer service, honesty, and quality repairs. Many reviewers appreciated the shop's transparency, with some mentioning the convenient text notification system that kept them informed throughout the repair process. Several reviewers praised the shop's integrity, stating that they only recommended necessary repairs and did not try to sell unnecessary services.
Communicative and Knowledgeable Staff
The staff at Import Specialty Auto were consistently described as friendly, knowledgeable, and patient. Reviewers appreciated the staff's willingness to explain repairs and provide estimates in a clear and concise manner. Several reviewers mentioned specific staff members, such as Eric, Bryan, and Ian, who went above and beyond to ensure their needs were met.
Competitive Pricing and Quality Work
Reviewers were impressed with the shop's competitive pricing and the quality of work performed. Many reviewers compared prices to other shops and found Import Specialty Auto to be more affordable. The shop's attention to detail and commitment to fixing problems correctly the first time were also highlighted.
Negative Experience
One reviewer had a negative experience, citing poor communication and rude staff behavior.
